Best 1th Avenue New York Near Me

Justin Baynham: The St. Regis is an old hotel with compact basic room layouts, which is expected based on its age. Expect clean, small rooms with above-average furnishings. What would be anticipated in a hotel like the St. Regis is excellent service, which in my opinion was surprisingly lacking. While one might expect a generally reduced level of hospitality in New York, I was surprised by several incidents. Upon checking in late with two small, sleeping children and telling the front desk person that we were taking them up and putting them in bed immediately, the same front desk person called our room no less than 2 times. This call was to inform me that room service was, in fact, closed after she assured me that "Room service here never closes!" She told me I could order take-out at the restaurant instead. After several minutes searching, I couldn't find a greeter at the restaurant, but eventually was able to order from a helpful waiter. Compounding the interruptions, the restaurant subsequently called my room after I had told them that my kids were sleeping. The following morning we went to breakfast and again could not find a greeter to seat us. We had to go ask the front desk if the restaurant was open before they were able to wrangle someone from a back room. Mid-morning, which should be a relatively slow time for kitchens, we attempted to order room service again but were told a delivery time could not be confirmed, but it would be at least an hour. I am sure the hotel would cite staffing shortages for the deficiencies. In summary, my opinion is good location; clean, small rooms; but, below average service for a hotel of its purported class.