Best Burberry In New York Near Me

Nurefsan Ugurlu: Terrible experience.

William Luckman: As expected.

Eric M: for 1k price point.Manager was not helpful whatsoever. She told me it was something I’d have to deal with. The entire experience is what you’d expect from a low end store — not a place you spend thousands. They generally don’t even have refreshments or a cedar ball to include. Beware.

J M: 520 dollars for shoes made in China. No thanks

Alisa: It’s nice shop, but the problem they have only to sales men, that’s why you have to wait outside around 30-40 minute before they will be say to you Welcome.

ANDY garcia: I was having an issue making an exchange from one Burberry location to another. The location in Manhasett is being completely disregarding because I didn't purchase the product from their location. Their excuse was no exchanges can be made without a receipt, they were able to pull my file and show the purchase, I contacted the store which I made the purchase, they sent the receipt and it still wasn't good enough. I now have to go to the location where I made the purchase which is completely out of my way. When I get to the location I will make a return instead of an exchange because of this disgusting treatment towards paying customers. My wife and I are completely done with Burberry. Gucci, LV, Louboutin would never treat their customers in such a manner. The Roosevelt field mall location is much more accommodating.

Bokyoung Lee: I visited this store today to request an alteration service. One of the salespersons said that I have to bring a recent receipt to show that the coat has dry cleaned to follow the Covid protocols at the spot. I understand that this should be done to be safe… but then do they dry clean my coat before they return it back to me? That was my first thought. The online system has to be updated quickly and they could have more respectful customer service without showing a nasty attitude. I did not just walk in. I made a reservation for alteration service specifically before I came in. You should let customers know ahead of time what they need to do before they come in if they are that cautious and if they already asked me the reason for visit. Otherwise, what’s the point of having the online reservation system? Is that the world class customer service you guys are bragging about? I’ve been going the same Burberry store for past 20years to buy stuffs but this first and last time to fix my coat stop me going there next 20years. Don’t go this store to buy the stuff that you might need their after care service. You are not treated as their valued customer anymore.

skyler t: I’ve purchased a wallet that I viewed on display, the exact item. However, the price that was charged was $50 more than the price stated on the tag on the display. I was never informed of this change until I noticed the amount I’ve paid shortly after.

Kevin: Since the moment I walked in everyone greeted me and asked how could they help me. Davin in particular was very helpful with what I needed. I would definitely come back to shop to this Burberry location.

riya m: Worst experience ever . Highly disappointedI visited the Burberry store in Manhasset on 11/20/2021 and tried on a jacket. They didn't have my size in stock and the salesperson said she promised me she could get my size shipped to my house within 2-3 days. I paid the amount upfront and she handed me over a receipt. She also collected my email and said they will send me a confirmation and I would be able to track my order. It's been over a week and I haven't heard back anything on my order . I tried calling the store but no one answered. I called customer service and they weren't even able to pull up my order.

V: The man named Rodger working here deserves a promotion — nicest guy ever, great experience

Simone Lawrence: Attentive associates and clean, quiet location.

Gabriel Rivas: Nice

Justyna Sitko: Quick and easy returns. Friendly customer service.

Martin Rivera: Good deal

Eric Powers: Rude staff, made fun of my fiancé when she didn't interrupt what they were doing after they ignored her when she walked in

alisa lisa: Интересно сколько стоит галстук ...русский лис 🦊🌛

Nancy Aybar: Super fast and amazing service

Jessica Kleeman: Always an easy return. I am trying alterations on Friday and will report back. But I love this location and all of the staff that work there - so pleasant!! Thank you for making every return so seamless!!

marjorie geronimo: I only rated this place 1 star just because I couldn’t find this spot haha

Nidhi Khandelwal: Kind customer treatment

Misha Misha: this is not a shop

Dennis Genova: A+++ customer service!