Best Watchmaker Tools New York Near Me

BR BR: . No refund... I called them today, and was told "ok, why don't you send me a message with the details." I refused. I'd already called them, packaged the item, bought postage, and mailed the item - TO FIX THEIR MISTAKE. I gave him my order number, gave him the total for the item, gave him the total for return shipping.I was owed $25.49 for the original purchase, plus $3.37 for the return shipping. He said he would do it later.I just received a refund for only $25, WHICH DOESN'T EVEN COVER WHAT I ORIGINALLY PAID.This is a horribly run business. Don't buy from them. Don't get your items serviced here.

Harry Singh: Positive:Professionalism,Quality,Responsiveness,ValueVery good place to buy watch related parts.

Parminder Ghotra: Positive:Professionalism,Quality,Responsiveness,Value

D William: but since I didn’t want to wait 3-4 months, I let them do it. It took them about 4-5 weeks. They did a solid, professional job. I find them pricey but they do the job right. If I’m not in a rush, I’ll probably go elsewhere.

Jewdyer Osborne: Excellent service. I needed a watch battery replaced. I was in and out in a couple of minutes.

Herman Otten: They helped me perfectly!

Izaac B: Got a used watch that I needed resized in a hurry. The gentlemen here were extremely accommodating and got the sizing just right while I waited. Will definitely be returning for future service needs

Samira Rajan: Wonderful! Professional, sweet, competent.

A S: A perfect experience every single time! I cannot say enough good things about Michael and his business. I've walked by Swiss Precision every day since early 2016 and first walked in a little over 1 year ago. I needed a small service done on a Rolex and was hesitant to go over to 47th Street because of my previous experiences. After speaking with Michael the first time, I was impressed with his knowledge, attitude and professionalism. Since then, I have been there many times for assorted watch work and highly recommend them. Michael is honest and professional - and you'll feel comfortable trusting him with your watch.

Michael Goldfine: Positive:Quality,Responsiveness

Yaniv Reeis: Service was excellent - expedient, friendly and informative. I would highly recommend Swiss Precision.

Fred Di: Brought a watch in for fixing as it was going slow. Then paid and left with the fixed watch just to notice that it now is going very fast. Went back and was then told that the watch is broken and that for another large amount they can fix it. No refund offered for the failed first attempt - won’t be back.

Daniel Cook: Very supportive, knowledgeable, professional. Took time to look over my Hamilton automatic and adjusted it in no time. No pun intended there. Thanks. !

Leah Eli: Brought in my vintage Rolex to have the crystal and band repaired/replaced. The whole team is patient, kind and their attention to detail is unmatched. The price cannot be beat either. Under $200 and it took about 30 minutes to replace the crystal dial and to switch out the leather band. Will be going back for all future watch repairs. Thank you!

L C: Got a new watch that was not returnable but needed fixing. They did a great job, excellent communication throughout, fair price, and really good customer service. Would definitely use them again.

Chris Marsham: Perfect service

Jay Ron: brought my hamilton watch in for the crystal to be replaced - quote was accurate, affordable and they fixed it in a few days. will definitely come back here!!

Bev Bromley: I never thought that my antique Swiss made watch would ever work. I was wrong. These are the best craftsmen. I'm thrilled to have found them.

Sherry Fulton: Fast and great job very happy with his service.

Pradyumna Modukuru: Awesome service — quick and very reasonably priced. I came in to fix water damage on my vintage watch and they had me out in 24 hours and under estimate

Andrew Simon: I love the guys who work here. Very professional, helpful, and really good at repairing watches and jewelry. These are the only guys you will ever need to go to.

Nikhil Pillay: Came in to Watch Repair and Co to get the time adjusted on my first automatic watch. Had the pleasure of meeting Eric and the service was amazing! Super friendly and professional place, highly recommend

Davey Volner: Excellent work. Knew my watch, cared about it and did an excellent job overhauling it. Highly recommend.

Joseph Mattice: Awesome selection, best customer service in town!

Kathleen Jenkins: Great customer service and professional staff members.

JP: Owners were nice and quick turnaround for watch polishing. Got it done before thanksgiving for me.

Nicole Palutke: Great experience working with Eric. I dropped off 5 watches for battery repair and they were all fixed swiftly. I'm a repeat customer as they were able to repair my Movado band last year as well. I will return the next time I need any watch related repairs done. Highly recommend.

Love: Terrible experience, would not recommend at all

Julian McChillin: Fix my watch fast and at a very fair price. & you can play NBA jam while you wait. Good vibes. I would give 10 stars if I could.

Levi Sheridan: I had a brand new watch and brought it to a local clock and repair shop to get the band replaced. The person at the store damaged the watch when replacing the band leaving huge scratches all over. I brought my watch to watch repair and co and within two days they had my watch looking as good as new. Would highly recommend doing business here!

Andrea Carter: Was recommended to this company  by a friend. Bought in my Roger Dubois watch for service.

robert ibanez: Great Watchnaker with tons of experience and very clean and precise work!

El Moroc: Thanks!

Juan Ignacio Grima: Serious and friendly staff. They repair my watch in no time at a reasonable price.

Sabrina LeBlanc: Fast friendly and convenient.

José Miguel Velutini: Excellent attention to details, from the initial hello to the delivery of an awsome job done. Handed a fine an unique watch, and got back a exceptional and beautiful time piece.

Robert Schreiber: Grand Central Watch has been a life saver for my early 1950's Rolex semi-bubbleback men's watch. It had stopped running and had a great deal of sentimental value. GSW did a full restoration of this 70+ year old watch. They had or found the needed parts. When I got it back it was just a terrific time piece. I had to resist wearing it daily. It wasn't a cheap restoration but it was a fair price that I gladly paid.All the people I interacted with were just the BEST, from Crystal, who took my original call; to Steve Kivel, the owner: to Steve's wife, who took care of the followup. This is a family, hands on business that knows Rolex and customer service.I am so happy with my dealings with them and thankful I found them to restore my Rolex. You can't go wrong entrusting your Rolex to them for servicing or repair.Thanks again,Bob Schreiber

Chip Desormeaux: Couldn't be happier. I used Central Watch by way of Baltic, because of some minor issues I had with a watch I'd purchased that were covered by warranty. Central Watch did the warranty work. Rather than write a whole new review, I'll copy-paste the email I sent to Central and Baltic here:"I wanted to let each of you know that I've received my watch back and am very happy!!I received more communication about the status of my watch than I even expected. The two times I contacted Central via email, I actually received a phone call rather than an email reply...and within the same hour! Like, NOBODY does that.I was also told that my watch would be "adjusted" which had me very excited as I recently learned what that word means in horological terms. Previously the movement was 15 seconds fast which was already better than most of my other watches. The watch returned to me from Central running only 10 seconds fast. So obviously I'm super happy with that!And it seems that either the crystal was replaced or buffed out because the scratch that was on it is now gone.Anyway, I just want it to be known that I am so please to be connected with your two companies, Baltic and Central. Thank you very much for your wonderful service."

Andrew Rasero: for a Tudor GMT and charged the price of the strap + tax to have it installed. Pleasant and great experience. This time out I needed to wait a few hours as the watch “had” to go to their service center

Edward Peck: Good experience, professional and high quality work.

Marta Wohrle: My vintage Hermes watch came back as good as new

Beth Heleman: My wife is overwhelmed by what u did for her father’s watch.Her dad passed decades ago. I never met him. I can’t describe how he was the central, most important, most beloved person in her life. His loss defines her life.When her dad’s watch stopped working she was just going to leave it be as a precious keepsake. It dwarfs her wrist as a man’s watch so I don’t think she planned to wear it. When she told me I responded something along the lines of “Hon. D’uh, Steve.”

Iris Page: An amazingly helpful and professional shop. We had above and beyond service! Great shop!!!

George Cole: Been taking our watches here for years. Extremely thorough, and always stand behind their work.

Doug Honea: . I was dumbfounded. If this were a designer watch or even a high end Benrus, I might be able to understand a quote of this amount, but it certainly seems very inappropriate for a watch that maybe cost $20 when new in 1954. I'm actually shocked that they would even propose such an expensive repair for such an inexpensive watch. They did not offer any less expensive services with the quote.Needless to say, I declined the repair. I paid the $125 fee plus $20 for return shipping as agreed.So overall, I was disappointed with this experience.

Joseph Nina: They have the nicest and most helpful employees. They helped me fix my work watch today. 10/10 recommend

jeff gordon: Had my 40 yr old Submariner overhauled as a gift to my son. GCW was on time and at the price they quoted. They were also able to obtain original links for the original band on short notice. Great work Great Service and Great Price. I will be back

Kent Sugiura: I highly recommend Grand Central Watch for all of your watch repair needs. They have done exceptional work on multiple vintage watches for me, including overhauls for a vintage Omega Seamaster, two vintage Caravelle "Devil Divers" from the 60s, and repairs for vintage 1970s Seikos.Their fast response times and excellent communication set Grand Central Watch apart. They always provide initial quotes quickly and confirm estimates after disassembly. The quality of their work is always outstanding, and their turnaround times are very reasonable.They are also great for those with sentimental pieces that require special care. They are refurbishing a friend's Elgin that belonged to her grandfather and providing a fair and reasonable quote. I trust them completely to handle this family heirloom with the utmost care.Overall, if you want reliable, trustworthy, and high-quality watch repairs, Grand Central Watch is the place to go.

Hanson Walker: Overall "OK" experience. They were perfectly nice and even chatted with the owner Steve who was great. Dropped my watch because the movement/dial was loose. Was nervous reading reviews saying that they would only do a full 'overhaul', and that was exactly my experience. I'm not sure if the reason I dropped it off made it anywhere but they quoted me almost $1,000 saying it needed a full overhaul. It didn't seem like fixing the issue I came in for was an option. Well, I declined the estimate, came home, opened it up, tightened a screw, and fixed the problem myself. I wasn't charged for the estimate. I would recommend you go somewhere else if you're a competent watch owner and know exactly what your issue is and can communicate it to another watchmaker who can follow your instructions. If you need a complete overhaul - I WOULD trust Central Watch to do it. Also, they have an incredible selection of vintage watches that I'm sure have recv'd a full servicing. Edit - I hate having to say this but when I came to pick it up after they said it was ready, they told me it was in Steve's office and he was in a meeting so they couldn't get it. I had to sit outside for an hour waiting until he was done with the meeting. I only say this hoping they realize that if a customer is there trying to pick up, they should have a way to interrupt the meeting and grab the watch for the customer that is there waiting.

kirsten paulos: helpful. honest about their service and pricing. My beautiful ,antique, universal de Geneva watch was a shambles, missing parts. didn't work, and they made it like new.

Pierre Georges Bonnefil: THE only place in NYC to get your watch repaired

Mickey: Friendly and Helpful. Very knowledgeable and gives good advice. Highly recommended!