Best Jewelry Stores New York Near Me

Constansa Torrejon: Really bad customer service. I brought a ring to get one of the stones replaced last Saturday. I picked it up Tuesday and Wednesday the same stone was gone again. I went back to the store to see if they could help me but they were rude and argued the stone wasn't the same and they did a good job. I wasted my money with this place and even though it wasn't a very expensive ring it just show they do not care about customers at all.

C T: I was visiting New York. I had a Pandora bracelet that was too big. I went inside where two gentlemen were working in the store. I believe Albert and a nice looking African American man. They both were extremely helpful and made sure I was happy before leaving.

arlene beauvil: Very professional

LC Cars: DO NOT GO TO THIS PLACE. I would not recommend this place.

Sol: Can I rate 0 star ???Dont go there peopleIts horrible place and their quality is so cheap that they dont even take responsibility for their own products!!!I would never go there again

Jennifer H: DO NOT GO TO THIS PLACe. I would not recommend this place. I decided to have my wedding band sized up to fit my index finger to move it over. As a widow my band is all the more important. When I picked it up and wore it I realized that all of a sudden the ring was snagging around the diamonds in two areas. I took it back and explained that this was never the case. It was smooth beforehand and I pointed out that the gold was chipped off in two areas of the diamonds encasement area. They buffed it and returned it to me and did not bother to fill in the small gaps of missing gold that occurred under their care. They refused to take responsibility and said that they couldn't add the gold unless I pay for the gold. I paid over $70 to have the ring sized up two sizes and they couldn't fill in two spaced they chipped off of gold. I will get the ring back to its original state elsewhere and this place will never get another dollar out me.They lost a customer who spent hundreds of dollars in past purchases for a few specks of gold. I hope it was worth it and will not be surprised when they go out of business.

Carl Dunn Ltd: Purchased a beautiful handmade white gold and diamond engagement ring for my now wife a few years back when on a break from the UK. I also had a deal with them on a nice watch at the same time. Very friendly and helpful staff. Will definitely visit when we’re back Xmas 2020.

RORGIE PORGIE (George's Tuesdays night): Excellent

Nino Dean: The store doesn’t have fixed working hours, they open and close random hours and some days they don’t open at all . I came few times to pick up my repair and the store was closed during weekdays and during working hours . Wasted my time and trips . Can’t rely on this place anymore .

Lisa Feehan: Be aware. The guy in here tried to rip off my 77 year old friend. He was all nice and friendly and helpful and she picked out a bracelet then he tried to take $50 too much from her until I spotted what he was doing. His friendliness ended there. I'm not saying don't use this place but watch your receipt and don't get overcharged.

Lorie Jamias: Excellent & Professional service from Allan & Esther! We were in the store this past Sunday - 7/28/29. Allan was so very helpful & very patient that we were able to successfully get 12 bracelets that I was looking . My husband & I will definitely be back to Diamonds & Dials due to the fantastic & exquisite service that we had. With sincere gratitude, Lorie & Andrew

Kenneth Chung: Recently purchased a Piaget Possession wedding band & was given exceptional service from Lulu. From the first day we stopped by to check out the ring, she was very attentive & answered all our questions to help us pick the right fit & style. Would recommend anyone interested in buying a great quality band to check out this boutique & make sure to ask for Lulu!!

Alex Garcia: LuLu and the Team at Piaget. Give first rate customer service. Regardless of the size of your purchase.

Sophia Chen: Excellent service from Lulu 🥂

Anthony Barrouyer: Great 👍

A F G O: Beautiful store

Arthur T: The shop is right off the subway, so easy to get to.

Tony Kim: I went a couple years ago and I was trading in my jewelry to get new ones. My grills I got from weren’t SI diamonds. They were moissanite and the earrings I bought. The gold wasn’t fully 14k gold. It was 12k. I really liked the store but I was so upset when I found out cause I paid a decent amount.

jiayun teo: loved the experience!

cecilia ayala: I was able to build a custom gold nameplate necklace with Popular Jewelry, and it was the best experience!!! I shopped both in store and online, and received amazing customer service on all occasions - they were very transparent with their pricing and items and all around well communicated. For the cherry on top, once it was ready to go it was delivered quickly and with much care. Shout out to Kevin and everyone at the store!!! TYSM!!!!

Jussara Doval: Friendly atmosphere, helpful sale people. No pressure to buy. Highly recommended!

Blitz: Amazing costumer service knew me right away from my last purchase and helped me find the right piercing I was looking for

Carla Goehring: The owner, Eva, of Popular Jewelery is wonderful! She helped me exchange a gold necklace I bought for my son, while in New York after I returned back to Texas. She is the easiest to work with and she got it done quickly. I would highly recommend Popular Jewelry! Awesome service, prices, and jewelry! Thanks again!

Brian Moran: I’ve gotten my jewelry here for years and it was once a great experience. But after my visit on 2/8 this place has completely changed and lost a customer. We weren’t greeted and were treated like as if we didn’t know anything about jewelry and seemed like they were trynna take advantage of me and my girlfriend. The lady assisting us was RUDE the entire time. We were given a price tag of over 900 bucks for a less than 10g 14k gold bracelet. We asked to see the weight she refused and was given an estimate. We shared our opinion yet we weren’t able to negotiate yet only given more rudeness. After not being satisfied she rudely walked away and failed to assist us with looking at other options. Honestly really disappointed to see a once good jewelry store do downhill with my personal experience. People know the price of gold, people know that labor charge is included. People know that a profit has to be made. But to be completely dishonest and fail to at least negotiate was a big failure on the companies part. I went to the store right next to them “SANG SANG JEWELRY” and was greeted nicely. Treated with Respect and cared about the items I was seeking to buy. We left happy with a solid 14k gold bracelet 14grams for a bit over 600 which is great deal friendly service and no rudeness . So anyone reading this suggest taking your service to them.

Mona Poor-Olschafskie: My fiancé and I just bought our wedding rings here and had a wonderful experience. The staff is kind and patient and the price is right. We had one resized and it was done perfectly. We are thrilled to have gotten our rings here!

KentQwitVlogs Calderon: The team member that assisted me went above and beyond. The manager also went above and beyond responding to my questions. Will be back!

Ballboy: Wouldn’t let me leave. Wouldn’t open door. Kept trying to sell me when I asked to leave multiple times. Also the price I was quoted was literally insane 😂 this place is only good for cheap stuff.

Durga Lakshmi: Great customer service. I always buy 14 karat gold chain necklaces and I get lots of compliments. My friend suggested me this store. Real authentic gold don't change color.

J. Ibarra: Rude customer service if you aren't a celebrity they want you to buy right always rushing and they don't have patience.

Sabrina Merrick: Very satisfied with my custom made name plate necklace. Kevin was awesome to work with. Shop with confidence here!

Manaury Dilone: BEWARE!!! …..I bought a 14kt. Cross for $700 dollars on 2/4/21 and today 5/15/22 the cross turned BLACK ….I wish google would allow me to show a picture with this review ….VERY DECIEVING

Joshua Rivera: I met the owner of the store for the first time and she was very nice to me really , enjoyed her customer service definitely soon going to buy something from her already saw something that’s I like . I wish could talk to her more but she is very busy about her success maybe that’s will motivate me .

Chris C: Went here for the first time recently. It was a really cool experience. You see a wall full of celebrities who have shopped there when you first walk in, and they have a huge selection of jewelry to choose from. The associate who helped me was amazing- she was extremely accommodating and was patient while I took my time deciding on what to buy. My family was helped by other associates and they said they had a pleasant experience as well. We all walked out extremely satisfied with our purchases. Highly recommend this place for its pricing, wide variety of jewelry, and customer service.

Francis Liang: Kristin is superb. I visited a handful of stores on Madison Avenue and 5th for engagement ring, none of the sales associates were even close to Kristin in terms of knowledge, helpfulness, and warmth. We came back again for resizing, and wedding band, she was amazing throughout. DB is lucky to have her.

Salome Kacharava: Wow Amazing jewellery 👏🏼👏🏼

Alexa: We have visited several jewelry stores for engagement ring consultations, and De Beers, specifically Hao Li, provided the best experience all-around. Patient, knowledgeable, kind, non-judgmental, and attentive. Subtle, top-notch service! Not sure where we'll end up going for our final decision yet, but the service and experience provided by Hao Li was memorable and stood out. She is wonderful

Tiffany Chen: Had a great experience with Dana. We bought our engagement ring as well as our wedding bands there. Really love the design of debeers rings. And the service in the store is also much better that the service in some other jewelers of the same tier.From picking the styles, to picking the sizes, to picking the diamonds and to finally shipping the rings, Dana has made the process very seamless for me. My fiancé was leaving New York and the engagement ring was expected to come in after he left New York. Dana helped push it for me and the ring arrived right before that so that my fiancé can pick up the ring with me.

Mauricio Tong: Excellent Customer service!!

Loui Kou: I purchased a promise ring from DeBeers 10 years ago. This year is my 20th anniversary, so I decided to upgrade my engagement ring. I visited the Madison Ave DeBeers while on vacation to browse and Khurshid made everything so easy and seamless for me. He took my original ring to be assessed, helped me find a new ring, and then kept me updated with the trade in, resizing, and etc.. I just received my new ring a month later shipped to my home and I couldn’t be happier with my ring. I would recommend working with Khurshid, his customer service is excellent!

Alexander Zakharin: I got the service of my life time! It was the first time I was buying a jewelry and Khurshid was the most helpful professional: he navigated me from A to Z and introduced me to this new world! Now I’m the most loyal customer and will definitely be back! 🔥🚀⭐️

beomjae kim: We picked our wedding bands and the engagement ring from De Beers Madison. Khurshid helped us with our purchases from the beginning. He suggested different band styles, metals, and made the whole process stress-free. You could tell he genuinely cares about his clients. We are extremely satisfied with our purchases and the warm hospitality we received from Khurshid and De Beers. Highly recommend!

Michael Quesada: For a company that owns a diamond monopoly.. their diamonds are very expensive.

Pilar Spence: establishes empathy with his clients from the start. He is extremely knowledgeable about diamonds and is sincerely interested in finding just the right jewels for each customer's unique needs.

Weiwen Wang: Khurshid was very helpful with my purchase of a horizon band. He made every single effort he could to get one with my size, even have to get it from another country. When it turned out the size was not accurate to fit, he provided seamless services to help me exchange the ring to a perfect size for me. I will definitely purchase more items from De Beers in the future and recommend to my family and friends.

Kevin Xiao: Khurshid is very nice and helpful! We eventually bought one diamond ring plus two wedding bands from De Beers, and Khurshid made the process smooth and worry-free. Communications are always in time and he is such a patient and sincere guy. By far the least pushy, slick purchase experience I've ever had.Highly recommend!!

Andrew Spano: We worked with Khurshid to purchase our wedding bands. It was such a pleasant and seamless experience. Khurshid made us feel very comfortable and was very knowledgeable about all the products we looked at during our time. We had been to a few other competitors previously, all of whom made the experience too salesy. We’d highly recommend De Beers and Khurshid!

Tim Pfeiffer: We had a wonderful experience with De Beers. Dana was very kind and patient and went the extra mile to assist us during the COVID craziness.

sam: Top notch service and selection but,will cost you top dollars $$$$$

Judy Soules: The staff was extremely friendly and helped me with everything I needed in record speed. Their diamonds are world class and the service matches

barca nyc: Friendly!!

erica westbrook: Top quality jewelry

Johnie: Assisted a family member in locating this place. They were so excited to see what they had. Upon entry, within sec's the man told us no entrance without proof of business license & also asked if we had a membership. Wouldn't even let us look around, kept saying we needed a license/membership which we have but I didn't understand why.they.demanded upon entry & view?!!! After reading some of the reviews I think we were racially profiled or discriminated against!

Rebecca 1987: Quantité de bijoux inimaginable pour des prix cadeaux! Y aller absolument si vous aimez les bijoux fantaisies

Dakia Frasier: Walked into this store today hoping to shop for my business. I was immediately bombarded by the man at the front desk. He asked if I had a membership because the policy had changed. I remember previously giving my TaxID and business info before with a different person. So I told him I may be on file. Instead of looking me up, he very hastily suggests that I go to their other store. I asked him what was difference between stores? With no explanation provided, he asks me if I have a business. I reiterate to him again that in FACT have a business and if he would bother to look it up he would see that. He then demands that I show him my taxID, and in the same breath, shoos me away to another store. I told him I wouldn’t be giving business to any of their stores. He was obviously RACIST and had no interest in assisting me or anyone that looks like me. If you’re black don’t even bother !

Chrisie Styles BoutiQue: When you first walk in you're asked if you have a membership. If not, they'll give you one that day! If they feel like it. The lady said she would give me a temporary one. Which I felt was a waste of time. But when I was ready to check out, she decided to give me the normal membership card. This is good, it.keeps the retail shoppers out! As I was perusing through the aisles, one of the guys that works there told me that they had all of the more "urban" earrings in the middle aisle. So once I found my way over there, I felt profiled because it was all of the very large faux bamboo and door knocked earrings known to be worn by African Ameicans in the late 80's & 90's. Although some, not all were from that era. That wasn't what I came there for. This is why they got 4 stars. I did pick up some very unique earrings that my customers love. The rest of the staff was very pleasant and somewhat helpful. I will go back again just because I think they have the hottest earrings in the district.

Carlos Velasquez: All beautiful and good quality

Maniruzzaman Talukder: good collection!

Brigitte Bocoum: Excellent. On y trouve de tout en terme de bijoux.

Mz Brenda: I went to both 5th ave and Greene St. stores and was not impressed with their sales associates and service. I wanted to buy the Smile necklace and the mini love ring, however, due to the poor customer service I decided not to buy anything. I specifically wanted to buy something at Tiffany's in NYC b/c of the image and experience it brings. However, since none of that was being delivered, I just didn't spend my money there. Went to another brand and dropped by money there!

Darryl C: was extremely rude and uncourteous. He couldn’t even stand up straight and continued to lean on the counter as he spoke to me. In a curt manner, he told me to do what I need to do online. As I was coming from work, I was dressed to a tee and he shooed me away as if I was a stray dog.

Brana Spariosu: So I purchased a Tiffany silver chain link necklace for $750, for a graduation gift. They packaged it in a small 3" x 4" box, I asked why didn't they give me the standard Tiffany necklace box, the response was they stopped giving out those boxes for purchases that are under a $1,000. Really Tiffany???? You devalued your product over a $2,00 box?? A very poor representation of the Tiffany brand.

erin canavan: And then it just went south from there.I felt very rushed through the whole buying process, I honestly just wanted to leave.He asked me what my budget was and I said between $300 and $400, and after that his attitude was as if I wasn’t worth his time and he couldn’t be bothered with helping me and his tone was sarcastic and short.Y. Liu was showing me selections on the iPad but he was scrolling so fast through the screen that I couldn’t see what anything was.Everything I was interested in he said “No that won’t work for your mother”

Chanmi Lim: I went to right after work so I was wearing a scrub with my pony tail, is that the reason? because I didn't wear expensive brands so he can recognize that we can pay what we want or worth to receive kind service? The guys was ruining our mood for holiday shopping and the reputation of the Tiffany as well. It was absolutely terrible experience, I don't want to go back to Soho location never again. Tiffany should educate their team member to fit their brand name.

Nancy E. Reese: Stunning renovation. Be advised you need an appointment for service. Took earrings in 12 days ago and still waiting for quote on cost

Rachel Che: We went to the store and asked for necklace, staffs was nicely mentioned they don’t have the product and it’s online only. We ended up put out my phone, chose my products and proceeded my payment in front of the sales. Perfectly new way to shop. I honestly have no idea why you need a store anymore. * after I made my purchase, the sales said ‘it’s so easy right’. YUP! Online stop at home and in the store 👌

Naomi: Two weeks ago, I visited this store to purchase a necklace from Tiffany. Unfortunately, the length of the necklace wasn't suitable for me, so I asked the representative if it was possible to have it modified. The representative assured me that it could be done and promised that the process would take less than a week. Since I needed the necklace for a special event, I found the timeline acceptable and proceeded to pay nearly $900 for it.My excitement for the necklace quickly turned into disappointment as the first week passed without any updates, messages, or emails from the sales representative. I tried contacting the store during their business hours, but my calls went unanswered. Frustrated, I reached out to Tiffany's Client Advisor through a message. When I provided them with my order number, their initial response was baffling: "Did you not leave with the item?" I found this question ridiculous, as I had clearly explained my situation. After further explanation, the advisor finally provided some "useful" advice, saying, "If you do not hear anything by late next week, please contact us via chat or phone."During the second week, I still received no updates regarding the necklace. Once again, I messaged the Client Advisor, recounting my experience. Surprisingly, they didn't even ask for my order number but suggested I call the Client Center. I decided to make the call, and fortunately, the representative there was able to check my order. She informed me that the necklace couldn't be adjusted and that it was being sent back to the store. This revelation left me confused and extremely disappointed. Throughout the two-week period, I had invested my emotions and hopes into something I would never receive. Moreover, the representative at the calling center instructed me to wait until the sales representative was working, so he could reach out to me. However, after I left the store, he hadn't sent me a single message.Considering the multitude of jewelry stores in the world, it is advisable to choose one that offers better quality and customer service. On my 18th birthday, my parents gifted me a Tiffany ring, and ever since, I held the brand in high regard. However, the experiences of the past two weeks have left me utterly disgusted by the brand and its customer service. I strongly urge others to seek alternatives that provide better quality and customer satisfaction.

Julie Zhuang: the experience wasn’t the most pleasant.

Tina Fang: Great service! The guy was really nice and patient! Forgot his name

Y Lee: I usually go to the 5th Ave location or buy online. But last Sunday, Apr 9, I stopped by this Soho boutique. Niko helped me with my purchase of a baby’s gift. He was extremely kind and professional and made everything so pleasant. I’d absolutely go back to him for future purchases!

Joe Yen: Worst purchase experience here!

Karine Marandzhyan: I had this amazing experience at the Tiffany store - everything beginning with the history of the brand told by the best client advisor and diamond expert Setmer and ending up with the purchase celebrated with a glass of champagne!

Karine Kandel: I love this store more than 5th ave because it is small and cozy. Bought few pieces from Setmer, had an amazing experience and would love to come back to him. Champaign to celebrate the purchase was so nice! Thank you Tiffany and Setmer

28west174 28west174: Great customer service. Purchased item but was unable to pick up immediately. Item was held for me with hassle-free experience when obtaining item several days later.

Hazil R.: It's Tiffany's! It doesn't need a review! It's Tiffany's!

Heidi Cheong: Much prefer the intimate setting of this Soho shop rather than the flagship store. Henry was extremely helpful, professional and friendly assisting me with my purchase, from the phone contact to the actual pickup in store. Would definitely return here!

Sanj Singh: , and helping you pick something amazing within your budget. We worked with Morva and she was extremely helpful, kind, and knowledgeable. Her follow-up emails and texts were thorough, detailed, and very prompt. I cannot emphasize how much better this experience was than any other place we went

Nick McSweeney: Molly was an absolute pleasure to work with throughout the entire process. She is extremely knowledgeable, professional, and engaging — i can’t recommend working with her and Greenwich St. Jewelers enough.

Bristol Whitcher Rice: I had some heirloom jewelry with beautiful center stones, but clunky 1980s settings that desperately needed a refresh. Destiny was an absolute delight to work with and made my vision come true better than I could have ever imagined. She was knowledgeable, patient, kind and communicative throughout the whole redesign process. I could not be happier with my new ring and will absolutely be back in the future. Can't recommend this place more!

Kate Peregrine: Dana was amazing - the whole experience was so special. We went to choose a replacement engagement ring - it was a difficult brief and we were only in New York for a couple of days. Dana took my briefing over the phone and then lined up some perfect options for me, which felt great value given the quality. She had a custom ring designed for me then shipped. Amazing service can’t recommend Greenwich St and Dana enough - we’ll be back next time we’re in NYC

Daniel Hew: My fiancé and I really loved our experience at Greenwich St. Jewelers. Molly was super helpful and genuine and we were able to pick out a stunning ring!

Amy Mitchell: My fiance used Greenwich St. Jewelers for my engagement ring, which I LOVE. Molly helped him every step of the way. We also purchased our wedding bands here, again with Molly's support. Highly recommend!

Adam Brown: Had a wonderful experience! Worked with Ryn who was incredibly friendly and was very knowledgeable. The ring turned out amazing!

Anna Connell: We had an amazing experience with Greenwich St! I did not know what I wanted for my engagement ring but when I met molly she was able to help and make the process easy. She is very friendly and accommodating. The whole process was simple and personalized. We definitely recommend and cannot thank her enough!

Greg Sherrid: Dana was so helpful! I came here for an engagement ring, which went off perfectly. I’ll definitely be back to buy future gifts here.

Mikayla LaRosa: We're beyond thrilled with our wedding bands and the team at Greenwich St went above and beyond to make adjustments on a short turnaround. Highly recommend!

Christopher Doyle: Absolute best place for an engagement ring, Samantha was such a huge help and so knowledgeable! It was her kindness and hospitality that brought us back for the ring in the first place! Could not recommend this store or Samantha enough!

Jared Carrier: Molly was a total blessing for our ring shopping experience. We went to 5 or 6 different places and were totally lost until our appointment with Molly. Her attentiveness, understanding of what we wanted, and receptiveness to our needs was exactly what we were looking for. Could not possibly recommend working with Molly more!

eliana beigel: Dana was an absolute pleasure to work with and helped my fiancée and I find the perfect ring for us. The process could not have been more seem less or felt more comfortable. Buying a piece like this comes with a lot of questions and fears but Greenwich st put us completely at ease and we knew we were getting a product to last a lifetime. Thank you for all your help it’s been an incredible experience.

Joseph Collado: My experience at Greenwich St. Jewelers was amazing! I purchased an engagement ring for my fiancé and was provided with professional guidance. I was able to get the exact ring I envisioned and am extremely happy with the purchase but furthermore the service.

Hillary Asher: Morva was so great helping with picking out my wedding band and my fiancé’s wedding band. Neither of us were sure of what we wanted and Morva was super patient and helpful, showing us different sizes and allowing us to try a bunch of different options on. She was super personable and got our rings made super quickly. Would highly recommend! Will definitely go back to Morva next time I need some jewelry. Thank you, Morva!

Filip Bortkiewicz: We had a fantastic experience with Dana and Greenwich St Jewelers. Dana helped us with finding the perfect engagement ring, showing us many options and talking through the process. Thank you again and we cannot recommend enough!

Kevin Tong: Molly was fantastic in helping me design an engagement ring. She was incredibly patient and took time to explain things such as fluorescence and 4 C's in more depth than I expected. She was truly a pleasure to work with!

John Mirandette: Molly at Greenwich St. Jewelers was incredible to work with. My now fiancé and I came in with an initial idea of what we wanted for an engagement ring, and Molly helped us discover that we actually wanted to go with a different design that we now absolutely love. Molly was thoughtful, attentive, and her expertise was on full display especially as we worked with a family heirloom. I couldn’t recommend working with her and Greenwich St. enough!