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1. NYC Department of Social Services - Manhattan
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5
5 reviews
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Address: 150 Greenwich St, New York, NY 10038
Schedule: Open until 4:00 PM
Telephone: (212) 331-6000
Business type: Department of Social Services
Zavannah Goode: They NEVER ANSWER THE PHONES AND PEOPLE HAVE SUCH NASTY ATTITUDES
Gabriel: If the staffs don't want to work they can please just quit.
Sergei Shidlovskii: No help. Go away — Best review for all who wabt to get some help here.
Lauren Bailey: On 1/16 of 2023 I lost my job. I knew I wouldn’t have money for rent and I also knew I wouldn’t have money for food. On that day I went online and filled out everything necessary. I only filed for a one time rent assistance . It took almost 30 days to get my interview and on the end of the HRA it still had not been completed as of 3/13/2023. I physically went to the office where I was told my situation was not only NOT an emergency, they could not find any of my paperwork in the system. At the time I visited the center , and this was two months after filing. They claimed to not have received my snap application, which is untrue because it was filled out in January. They then tell me the HRA is still within their 30 days to make the decision. I received a letter a week ago saying i missed my interview. I called over a dozen times to interview and when I finally got someone, they didn’t seem to know what they were doing. You guys have truly dropped the ball and I look forward to sharing this with the attorney general.
lynn guillory: This is a financial outfit... thieves
Maria D: It’s completely sad to see how they revamped the systemTo make work for these workers easier yet the clients are left to fend for themselves no one should have to be subjected to attitudes of those who do not honor their work don’t like it let someone else do it with a smile. I’m tired of needing assistance yet treated as if I’m unworthy of the same system I paid taxes too.
Erica Benjamin: There is fraudulent practice in this department. A group of individuals are using this department to rob thousands of their assistance and they blaming it on skimming. Skimming doesn't provide this wide spread through all county. This department and individuals information has been hijacked by insiders of this organization. There is Racket going on from the I side.
Jacob: No answer and voicemail is full, why am I not surprised...
X X: I would like to thank Adina Claris for care and help to restore my elderly mother insurance coverage. Her help made the whole process much easier.
2. New York State Office of Children and Family Services - Manhattan
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5
6 reviews
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Address: 163 W 125th St, New York, NY 10027
Schedule: Open until 5:00 PM
Telephone: (212) 961-4381
Business type: State government office
R T: The New York State Office of Children and Family services has lost its way to put it kindly.Frankly these people are a joke and should be publicly shamed. Shame, shame shame !This is the group responsible for the recent mask mandate for 2 year old children attending day care in NYS. Words cannot describe how fraught with currption and absolute neglect of the facts this group is. The frustration of parents all over the state has reached an all time high. We must band together! This obsurd overreach of government who has failed this State and country must not be tolerated. NYS OCFS WILL NOT make decisions that would involved the well being of our children. May god have Mercy on your souls. !!With utmost profound feelings,Completely and utterly disgusted American and Parent
Pat Reilly: wont let my my kids use their phones at after school programs, pretty funny actually lol
3. New York City Food Stamp Office - Queens
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5
22 reviews
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Address: 185 Marcy Ave #3, Brooklyn, NY 11211
Telephone: (718) 218-6116
Business type: Social services organization
4. New York City Food Stamp Office - Manhattan
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5
97 reviews
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Address: 109 E 16th St, New York, NY 10003
Schedule: Open until 5:00 PM
Telephone: (212) 835-8300
Business type: Social services organization
5. New York City Human Resources Administration - Supplemental Nutrition Assistance Program - Manhattan
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2
21 reviews
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Address: 1375 Jerome Ave #2, Bronx, NY 10452
Schedule: Open until 5:00 PM
Telephone: (718) 722-8013
Business type: City government office
Josephine Bryant: Doesn’t do there job’s and closes case without looking 👀 through it
Karbie Barbie: It's cleaner than alot of the other welfare buildings
Ray Os: This center are very rude and may also will do our recertification on time but they are holding on you application for more than 30 days to process our recertification
Richard Grizzell,Jr: Helpful Staff
Vonfranklin Tucker: If you are polite they will be polite.
Savage_ Ross11: Staff are so freaking rude for no necessary reason,, the wait it’s insane, no matter how early u get there, u always end up getting out of there past 4,, The staff dont start calling people till past 4/5 pm.When they know it’s almost time for them to go home. Its insanely ridiculous 🤬
Victoria Aitcheson: Staff is very rude. If they would have better attitudes and communicate a lot better, the day would go so much smoother. The same wag they don't want to be there is the same way we don't want to wait all damn day and then to get someone who is rude and nasty. Its a shame your in the field of helping people and you carry such a negative attitude.
Khadeja Depasqua: This place is horrible. Waited 3 hours and missed a whole day of school just because they didn’t want to do their job smh
Iris N. Garcia: Day 1: 2nd fl. These stars are for ALL the hard working people of this office.Day 2: 1st fl: In and out; all I needed for the next step of my journey; executed with efficiency and humanity. Thank you. ING
Bradley Persico: Human garbage
Manuel P: This place is pure garbage. Long waits, rude guards, entitled unprofessional and lazy staff, rude people, stupid ticketing system, poor information provided, clients are treated with no dignity........
Nese: The workers that work here are very rude and and the wait time is ridiculous
Josheary Figueroa: You Always have To Wait Ridiculously Long and No matter the Time That You Get There, If its Already Past 5 They Won't finish your Application that Day .
NeNe Boo: They leave you on hold for 400 yrs!!!!!!!
Ana Cabral: They treat you like garbage and you give them documents and it never shows up in the system.
6. Waverly Supplemental Nutrition Assistance Program - NYC HRA Department of Social Services - Manhattan
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3
13 reviews
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Address: 12 W 14th St 4th fl, New York, NY 10011
Schedule: Open until 5:00 PM
Telephone: (212) 352-2524
Business type: Department of Social Services
7. Food Stamp Office - Queens
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2.7
194 reviews
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Address: 165-08 88th Ave, Jamaica, NY 11432
Schedule: Open until 5:00 PM
Telephone: (929) 252-3713
Business type: Government office
8. Manhattan Food Stamp Center - Manhattan
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2.9
46 reviews
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Address: 132 W 125th St #3, New York, NY 10027
Schedule: Open until 5:00 PM
Business type: Social services organization
Ann Nieves: Never put u the phone but I need to be taking off my husband food stamp because we are not together anymore
Sarah Paxton: This location does not exist.
Clarence Casimir: These people are just liars they just steal your personal information and try to bring one of their family member in to America with it.
Zachary Washington: This office is extremely professional the whole staff is extremely professional and very helpful
Fariel: 125st 3rd ave is the new foods stamp office location. Updated 08/31/22
Christina Clark: Didn't have to wait for hours. Workers very pleasant, overall decent experience.
Julio Cisneros: No phone
David Harris: No one ever answers the phone
Eliza Gaudino: This place is closed don’t even botherJust Go to2322 Third Avebetween e126 and e127th stYour welcome
Raiysa Amatullah Muhammad: My patient 85 ye was cut off for failure to re instate without knowledge due to documents sent to the previous residence no I submitted everything and did app next day I called at 9 am stayed in hold for 3 hrs then the phone hung up this is unacceptable
Michael OTERO: Quick and fast and friendly
Sainfort Charles: It was beautiful.no complaints.
Ruth Brunei: The lady that runs the place she’s nasty and disrespectful she thinks that all that food it comes out from her pocket very very nasty
dilcia torres: Great
9. Brooklyn Food Stamp Center - Queens
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3.2
571 reviews
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Address: 404 Pine St, Brooklyn, NY 11208
Schedule: Open until 5:00 PM
Telephone: (718) 722-8013
Business type: Social services organization
Tracy Shakur: Fast n clean and good service
Burgas Gutierrez: Good place
Sandy Frias: Compare to the snap center I’ve been to this one it’s pretty good. Great customer service. Cleaned, and modernized my experience was positive here. I was in and out in about 30 minutes. The rep was kind and very considerate to my situation. I wish all the centers reflected this one. Great job guys 🙏🏼
Rachel odwin: Man trying to get in touch with this place is very hard try waiting 12 hours on the phone just for them to hang up on you . I am in desperate need of assistance and they keep closing my cases for documents that was uploaded just for them to say they never received them
Linda Wilks: I didn’t get the outcome I wanted but the service was fast and efficient. I was in and out in under 10 mins. The facility was clean as well and cool. Well needed on such a hot day.
Angel Rivera: Really packed inside and overwhelming
Pepper Luis Andino: Where I ended my, ebt...
Abdiyl Sadduddin: This specific location is #1; Great from what I know much of, personally.
Don Robinson: Place is good
Gabrielle Robles: The supervisor was extremely kind and helpful but the worker at the front desk I had to speak to first was very disrespectful. She threatened to close my case because I asked kindly to speak to her supervisor. “She’s not going to say anything different so i don’t know why you want to talk to her,she’s not going to want to talk to you!” She should be fired immediately for her treatment towards people. The supervisor did indeed help me with my issue and if it wasn’t for the rude worker they’d get 5 stars.
Ron Showout: This s**t makes no sense that I was on hold for 3 hrs nd 45 mins .. and still was holding until 10 mins after closing time. The day before I was on hold for 2 1/2 hrs no one answers returns calls. What’s the point in having a number to call if no one answers
Happy Said: The supervise practiced the worst act of racism with me because I’m an Arabic and a minority in this country when I ask here for a manager she refuses to answer me or call him.
10. Hudson County Department of Family Services - Jersey City
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3
709 reviews
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Address: 257 Cornelison Ave, Jersey City, NJ 07302
Schedule: Open until 4:15 PM
Telephone: (201) 420-3000
Business type: Social services organization
Annie Moy: They need to hire more people that are knowledgeable and would DO their job with better customer service. Not rude and lazy workers. Also, should have half rotate their lunch break into 2 separate group rotation time. How they have the whole staff go on their lunch break at the same time at 11:30am and make everyone who have been on line waiting to be seen, wait til they return from their lunch break. It's so unprofessional in how they serve their county.
Carolina Perez: These people never pick up the phone. You literally have to go in person to get in touch with any one. At this point I wonder why they even have phone lines. They should just get rid of the phone number and make it walk-in only.
Stace Staxx: Still confusing and seems more unorganized than before
SocialMedia T.V: These people are the worst individuals & very unprofessional
Lissa Mota: This is so so sad. I can’t get in touch with anyone.
Lucero Roca: I was on the phone for an hour and a half, and when they picked it up I could hear how they were talking to each other and one of them sounded like she realized that I was "hello, hello" and I cut off the call. I don't know what level of education or preparation they will have.
Judy Monteiro: I am a landlord who is experiencing a TRA tenant for the first time. I had a horrible experience dealing with my tenant's case worker Tatyana Reed. I was skeptical about how this whole process works especially because I was asked to sign a lease without getting a security deposit and first months rent. Ms. Reed gave me a promissory letter stating that I should sign the lease on May 25th and that I would receive a prorated amount for the five extra days that the tenant needed to move in.The first default that happened was instead of sending me the rent for June, they sent the check to the previous landlord. Now I had to wait for that land lord to return his check before my check was issued. In the mean time I started to feel like I was being duped, I would call the office to make sure that things were going well with the paperwork, only for my calls to be ignored or answered with an attitude. Finally after a month, I received my security deposit and June rent. When I asked about the prorated check for the five days in May, I was met with hostile Ms. Reed again who denied making any statement about a prorated check. I went into my emails and guess what, all communication regarding prorated checks. showed the subject line but couldnt be opened.(were they blocked to cover up someone's error? I dont know but luckily, I had printed out the promissory letter.Now we had Mr. Kevin Callahan, her supervisor look at the case, who put the entire responsibility of payment on my tenant.I wouldnt have signed the lease if it werent for Ms.Tatyana Reed's prommisory letter. A very disappointed landlord here.
Maritza Jose: In general, it was a good service, the lady at window 3 talks to you as if she were scolding you but still gives the necessary information and gave me the form that I had to fill out to later send it along with copies of the required documents by post or take it directly . The waiting time is minimal and the processing of my case was very fast, the answer came to my house in 2 weeks
No Where: These people are the worst. Whether you deal with them over the phone or in person, you choose in which way you would like to be degraded. Whoever gave these people a 5-star rating must work internally. The way these horrible case workers disrespect their clients is as if they the ones digging into their own personal bank accounts to pay for our food. Snotty atmosphere with rude temperaments is all I can really say about this sad place.
Nancy Nadia Herrera: Son muy atentos, te ayudan con tus necesidades
Jamarie: De verdad que nose como los alcaldes no se dan cuenta del mal trato que dan estas oficinas. Recibo foodstamps solo porque mi condición de salud me limita trabajar, pero entre ellos mismos hacen trampas y como lo sé porque lo comentan en las calles. Traten mejor a las personas que ustedes no son especiales.
Dani Dach: Unprofessional staff.
Yeraraldina Paula: Dios mío pero no se qué pasa con ese teléfono nunca lo contestan mas de 2 horas el teléfono sonando y nadie lo contesta, ya no se que mas hacer la verdad, y no quiero ir personal porque a lo mejor y ni me reciban y necesito el seguro para mi bebé recién nacida.
Nick Velez: love the help
11. Brooklyn Food Stamp Department - Kings County
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3.8
99 reviews
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Address: 243 Schermerhorn St, Brooklyn, NY 11201
Schedule: Open until 5:00 PM
Telephone: (718) 722-4004
Business type: Government office
12. New York City Human Resources - Manhattan
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3.2
9 reviews
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Address: 12 W 14th St, New York, NY 10011
Schedule: Open until 8:00 PM
Telephone: (212) 352-2526
Business type: City government office
13. Westchester County Social Services - Yonkers
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3.5
137 reviews
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Address: 131 Warburton Ave, Yonkers, NY 10701
Schedule: Open until 5:00 PM
Telephone: (914) 231-2000
Business type: Social services organization
14. Westchester County Social Services - Mount Vernon
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3
113 reviews
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Address: 100 E 1st St, Mt Vernon, NY 10550
Schedule: Open until 5:00 PM
Telephone: (914) 995-3333
Business type: Social services organization
15. Queens Income Support Center - Queens
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1.5
6 reviews
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Address: 3328 Northern Blvd, Long Island City, NY 11101
Schedule: Open until 5:00 PM
Telephone: (718) 752-3937
Business type: City government office
16. Brooklyn Medicaid Office - Kings County
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3.5
594 reviews
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Address: 785 Atlantic Ave, Brooklyn, NY 11238
Schedule: Open until 5:00 PM
Telephone: (929) 221-3502
Business type: Government office
Joseph Butler: Very good details to get me when I’m gone thank you
Linda zabala: Today more than 2 hour on waiting and never the phone. There is just few of them that Care for people’s need others even hang up the phone and they don’t provide their ID number.
Danny Alvarez: The worst customer service I have had in my life has been in this office, the Latino man from window 12 who attended me on July 4, 2023 at 2 pm, is the most disrespectful person there is, no He has problem-solving capacity, he doesn't know anything about what he's doing and he talks to you rudely. Please avoid being served by this man so you don't have a bad day. And if they can avoid going to this office better
Csmthll Crl95: needs total revamp
Jorge: Very attendant excellent service
victor beltran: Good services
Bryan Tomlinson (BTDesigns): The worst for disabled
Salome Worch: Very kind and considerate staff. It would be nice if they could fix the display screens, so when the numbers are called we could see them visually, too.
A J: was out before 10a.m.The gentleman
Albert Phillippe: It is the best MAP and SNAP Office
Dawn Elliss: Its a busy place.
ronald “all american boy” wingate: Great service
17. New York City Human Resources Administration - Dyckman Job Center - Manhattan
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2.5
54 reviews
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Address: 4055 10th Ave, New York, NY 10034
Schedule: Open until 5:00 PM
Telephone: (212) 569-9543
Business type: City government office
Tearose 135: This place is one of the worst places if you need to have any type of help when it comes to government assistance.The staff is on a turnaround rate. Terribly fast. Unfortunately because of that they have no idea about any knowledge on the government assistance when it comes to EBT cash, resistance or Medicaid and then when it comes to answering any questions.They then look at you as if you are the problem.If It were these people in similar situation ...they would not be acting so high and mighty and yet so quiet when it comes to anything of issue when it comes to people in need.
Saphire Red: All staff were kind very professional and wait time was not as long like other ppl state.People gotta be patient as they are doing protocols for social distance. Ms. King was very great thanks
Apiadve & Dionysius: Staff is very helpful as in the Waverly Center on 16th Street. However, the Dyckman Center is not as crowded as the Waverly; so the process is a little less stressful. Bathroom does not get as much traffic and it was cleaner.Someone did get frustrated and lost it; but, again...bound to happen since it's a pretty frustrating system. Making people jump through all these damn hoops, but give billions to bankers and lobbyist: When I take over the world I'll fix that nonsense.Trickle down my Aunt's Fanny
Onerine Browning: Great customer service!
Alex Martinez: Did not have to wait for a long time. Was not packed at all
Tomara Gooding: They haven't updated their phone number so you call the building number as listed here and you get a tone dial, they behave like scammers. When you finally find the real number you find that someone is ACTUALLY available to take your call only for them to be rude to you for no purpose at all. To my surprise, someone picked up the phone and even more surprising I was only greeted with a disrespectful and codescending tone. When asked for my case number I wasn't given any instructions on how to find it, despite me asking. And I was immediately put on hold FOR asking. When she came back she was even more rude and disrespectful. Instead of even helping me with my problem or showing any any kind of patience, she asked for my number and because I wanted clarity on which one, she basically yelled at me over the phone! she hung up right after saying someone would call back to help me. How do I have any guarantee if that happening? Because She wasn't even interested in helping me. and aren't these facilities built for helping us? How do we have any trust in that? Guarantee, I won't get a call back. If you aren't going to help support people financially, then at least help us out with jobs so we can do it even better than them. People like this, don't deserve their position, so infuriating.And if you see my previous reviews you can tell I'm not hard to please, everyone has 5 stars from me, except Dyckman job center. Even IHOP and McDonalds and Rainbow. I have no reason to lie to you, these people are immature and crazy, whatever negative energy you have at home or even in the work place, don't bring it to an unsuspecting and kind customer.
Antoine Gee: Very prolonged wait times and staff can be very argumentative and rude to customers with mental health problems and or having a Crisis they caused by not having the proper training of theses ounce snap recipients. The office can do better with calling the correct tickets called in a timely fashion
Linda Ayala: Employees are rude and slow.
18. Bronx Food Stamps Office - The Bronx
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2.2
57 reviews
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Address: 2551 Bainbridge Ave # F44, Bronx, NY 10458
Schedule: Open until 4:30 PM
Telephone: (718) 220-6679
