Best Sound Shops In New York Near Me

Douglas Kiddie: I have owned McIntosh equipment for many years, but the service I received when contemplating upgrading my system was very impressive. The staff was courteous and informed. I was guided through the selection process with my requirements and needs in mind. I could confidently rely on the technical expertise received. There was no effort to sell me more than I wanted or needed. The entire staff went out of their way to ensure prompt delivery and installation.

B: and his attention to detail and product knowledge is staggering. I’m now in hi-fi heaven and will be back soon.

Francisco Ugalde: Park Avenue Audio is great. I was looking to upgrade my stereo system and with the help of Andrew, I exceeded my expectations. They have a great selection of equipment to choose from and Andrew is not only extremely knowledgeable, but extremely accessible as well. He was very responsive to my questions and kept me updated every step of the way. Thanks Park Avenue Audio and Thank You Andrew! I highly recommend.

Reshad Hai: Dennis and Andrew were so helpful and nice. Loved the customer service!!!

Daniel Peek: I’ve had many positive and negative retail experiences in m life. Suffice to say my experience with Andrew Loderbaum is by far the best. Period. Curious as to my needs, not what he wanted to sell. Listening and explaining vs selling. I discovered equipment and brands I didn’t know that I now love. Boenicke. Hegel. Rega. Sutherland. I’m beyond grateful for his expertise and guidance. If you want a sound system to meet your needs and bring you joy, go to Park Avenue Audio and ask for Andrew. You won’t be disappointed.

Michael Shaoul: Very professional. No nonsense advice and very easy to work with. Excellent range of product and not afraid to sell reasonably priced systems as well as the highest end. Highly recommend.

Y: May 2021, I walked into Park Avenue Audio’s showroom to ask about setting up 2-channel stereo system with almost zero audiophile domain knowledge. And luckily, Andrew was there to help me out! He was so kind to have an almost 1-hour long discussion on my first visit! He explained to me how the system works, even without asking my budget! In following conversations, he helped me very patiently to select streamer/DAC/cables and speakers that fulfill my requirements! Each time I had questions on something, he always gave me detailed answers! So I ended up placing the digital system order with Andrew! And this summer I want to step into the analogue world so I started the convo with Andrew again asking his advice! Then he shared tons of new knowledge with me and gave suggestions on which device should I go with. Now the setup is like shown in the picture. I want to thank Andrew on his professional and passionate altitude, I can’t get this wonderful setup done without his help!

Graham Kelloff: Andrew from Park Avenue Audio helped me find my new record playing system. As someone without much knowledge on audio equipment, he gave me the information I needed to make the right decision for what I was looking for. Great equipment. Great service.

Joseph Dubin: Andrew at Park Avenue Audio is the best. His quick reply to an email inquiry set the tone and he made the entire process smooth and seamless - from my in person consultation to installation. I had very specific requests and he nailed every one of them. The goal for my system was to have separation and clarity of sound at low volume and Andrew delivered for me within my budget. I couldn’t be happier and more satisfied.Any question or concern was handled immediately and professionally. His response time to emails is amazing - almost instantaneously.It had been 20 years since I purchased my first system from Park Avenue Audio and there was no place else I would consider for an upgrade.

Elliot Cole: . He worked hard to give me a great experience -- he was in close touch, quickly answering all of my dumb questions without making me feel dumb, and even met me at the door with my speakers when I needed to make a quick pickup on a tight timeline. Great experience all around.

Dani Kaplan: We have been a Park Ave customer for the past 30 years and always received excellent service. Two weeks ago the old power surge gave up. When I called Denis the owner, he was happy to hear from me and checked his inventory.When he found out that he didn’t have it in the store, he ordered it from his supplier. When the power surge arrived, the tech. delivered it to our apartment, installed it and and tuned our McIntosh tuner. Such excellent service is a rare commodity in today’s reality.

Kumar Dharmarajan: I had a great experience purchasing an Accuphase integrated amplifier from Andrew and Dennis. Both did a great job of understanding my listening preferences and showing me a number of different options in line with my tastes. I expect to return to Park Avenue Audio for future purchases. Highly recommended.

Ajit Pal Dogra: customer service!

Justin Chae: Andrew is amazing and the inventory is top notch. He was very responsive throughout the delivery and installation process and only has your best interests in mind. I ordered a full surround sound Bowers Wilkins setup from him after he gave me many recommendations and setups to choose from. Now my friends will only come to my place for movies and video games because whens the last time you heard of an apartment with surround sound call of duty! All thanks to Andrew and his team!

Jake Ortiz: Walked in to see and maybe hear the showroom. Took a photo because showrooms aren’t common from where I’m from and the speakers are beautiful.No greeting at all, owner/employee immediately said no photos of the showroom. Why no photos in a SHOWroom? If this is the case make it by appointment only or make a sign.I left, he yelled at me from downstairs asking what the photos were for and I told him it’s for me because I’m from Florida. I’m visiting because this may be my new home and have not had the chance to listen to high end speakers like these.Take your business elsewhere, like Crutchfield/World Wide Audio/B&H or the manufacturer themselves.

John Sobolewski: I worked with Andrew at Park Ave Audio on putting together my dream soundsystem, and the dream has been achieved. Andrew guided me towards big Harbeths and a McIntosh integrated for an amp. Every time I turn it on, I appreciate that guidance. It sounds insane. It’s made it hard to leave my house.Andrew is also extremely responsive, extremely direct, and extremely New York City. He’s an old school throw back. A Gotham Institution. You’re gonna love him.If you’re taking the HiFi plunge, I highly recommend.UPDATE SEPTEMBER 2021First off - Still love my HiFi system, it's awesome.Second off - I have to commend Park Ave and Andrew for phenomenal post-sale customer service. Last week I had a small issue with one of the components. I e-mailed Andrew and he was on it immediately. He called the manufacturer, figured out the problem, and sent his pro Rudolph over to fix it, all in less than a week.They've got the goods and the service. If you've been waiting to pull the trigger on your stereo upgrade, you gotta call Andrew.

Andrew Tolston: Buying my audio equipment from Andrew at Park Avenue audio was an awesome experience. I didn't know much about what I was getting into, and Andrew took over an hour of his time to show me the ropes and extensively walk me through everything I needed to know about building my system. He immediately acknowledged that he generally sells more high-end and expensive products than what I was looking for, but still took his time to educate me and find the equipment that best fit my needs. Considering Andrew supplies some of the biggest audiophiles in the city, and routinely makes sales in the 5 and 6 figures, I was very impressed with the level of customer service and attention I received. He was extremely transparent about price points and how much money I should spend based on what I wanted, never tried to up sell me and even hooked me up with better prices than what I could find online! As an added bonus, he was super cool with my dog being in the store and told us to come visit anytime. Overall, this was an extremely pleasant and educational experience, and I'm glad I came in the store instead of trying to piece together my system using online reviews and online retailers.

Ryan Fischer: and had a nice chat with him after loading the last bookshelf into my car.Got it set up and it's the best money I've spent, above even my headphone setup.Just as I'm writing this review, Andrew is emailing me to make sure everything is set up correctly. Not run of the mill ... do you like it? Full on debating/informing me of the merits and opportunities within my setup.

Angela Wang: Andrew helped us on terms of sale and he had the technician come in and install the audio system for me. He was extremely efficient, came on time and was also quick with the work. During the time he was here, he also had to contact Sony for my television to figure out a small problem and he did so very quickly and professionally. He was also kind and extremely patient with his customer service. Overall a great experience with sales and installment. They also got back to me same day with emails and were very quick.