Best Ruby Specialists New York Near Me

Mz Brenda: I went to both 5th ave and Greene St. stores and was not impressed with their sales associates and service. I wanted to buy the Smile necklace and the mini love ring, however, due to the poor customer service I decided not to buy anything. I specifically wanted to buy something at Tiffany's in NYC b/c of the image and experience it brings. However, since none of that was being delivered, I just didn't spend my money there. Went to another brand and dropped by money there!

Darryl C: was extremely rude and uncourteous. He couldn’t even stand up straight and continued to lean on the counter as he spoke to me. In a curt manner, he told me to do what I need to do online. As I was coming from work, I was dressed to a tee and he shooed me away as if I was a stray dog.

Brana Spariosu: So I purchased a Tiffany silver chain link necklace for $750, for a graduation gift. They packaged it in a small 3" x 4" box, I asked why didn't they give me the standard Tiffany necklace box, the response was they stopped giving out those boxes for purchases that are under a $1,000. Really Tiffany???? You devalued your product over a $2,00 box?? A very poor representation of the Tiffany brand.

erin canavan: And then it just went south from there.I felt very rushed through the whole buying process, I honestly just wanted to leave.He asked me what my budget was and I said between $300 and $400, and after that his attitude was as if I wasn’t worth his time and he couldn’t be bothered with helping me and his tone was sarcastic and short.Y. Liu was showing me selections on the iPad but he was scrolling so fast through the screen that I couldn’t see what anything was.Everything I was interested in he said “No that won’t work for your mother”

Chanmi Lim: I went to right after work so I was wearing a scrub with my pony tail, is that the reason? because I didn't wear expensive brands so he can recognize that we can pay what we want or worth to receive kind service? The guys was ruining our mood for holiday shopping and the reputation of the Tiffany as well. It was absolutely terrible experience, I don't want to go back to Soho location never again. Tiffany should educate their team member to fit their brand name.

Nancy E. Reese: Stunning renovation. Be advised you need an appointment for service. Took earrings in 12 days ago and still waiting for quote on cost

Rachel Che: We went to the store and asked for necklace, staffs was nicely mentioned they don’t have the product and it’s online only. We ended up put out my phone, chose my products and proceeded my payment in front of the sales. Perfectly new way to shop. I honestly have no idea why you need a store anymore. * after I made my purchase, the sales said ‘it’s so easy right’. YUP! Online stop at home and in the store 👌

Naomi: Two weeks ago, I visited this store to purchase a necklace from Tiffany. Unfortunately, the length of the necklace wasn't suitable for me, so I asked the representative if it was possible to have it modified. The representative assured me that it could be done and promised that the process would take less than a week. Since I needed the necklace for a special event, I found the timeline acceptable and proceeded to pay nearly $900 for it.My excitement for the necklace quickly turned into disappointment as the first week passed without any updates, messages, or emails from the sales representative. I tried contacting the store during their business hours, but my calls went unanswered. Frustrated, I reached out to Tiffany's Client Advisor through a message. When I provided them with my order number, their initial response was baffling: "Did you not leave with the item?" I found this question ridiculous, as I had clearly explained my situation. After further explanation, the advisor finally provided some "useful" advice, saying, "If you do not hear anything by late next week, please contact us via chat or phone."During the second week, I still received no updates regarding the necklace. Once again, I messaged the Client Advisor, recounting my experience. Surprisingly, they didn't even ask for my order number but suggested I call the Client Center. I decided to make the call, and fortunately, the representative there was able to check my order. She informed me that the necklace couldn't be adjusted and that it was being sent back to the store. This revelation left me confused and extremely disappointed. Throughout the two-week period, I had invested my emotions and hopes into something I would never receive. Moreover, the representative at the calling center instructed me to wait until the sales representative was working, so he could reach out to me. However, after I left the store, he hadn't sent me a single message.Considering the multitude of jewelry stores in the world, it is advisable to choose one that offers better quality and customer service. On my 18th birthday, my parents gifted me a Tiffany ring, and ever since, I held the brand in high regard. However, the experiences of the past two weeks have left me utterly disgusted by the brand and its customer service. I strongly urge others to seek alternatives that provide better quality and customer satisfaction.

Julie Zhuang: the experience wasn’t the most pleasant.

Tina Fang: Great service! The guy was really nice and patient! Forgot his name

Y Lee: I usually go to the 5th Ave location or buy online. But last Sunday, Apr 9, I stopped by this Soho boutique. Niko helped me with my purchase of a baby’s gift. He was extremely kind and professional and made everything so pleasant. I’d absolutely go back to him for future purchases!

Joe Yen: Worst purchase experience here!

Karine Marandzhyan: I had this amazing experience at the Tiffany store - everything beginning with the history of the brand told by the best client advisor and diamond expert Setmer and ending up with the purchase celebrated with a glass of champagne!

Karine Kandel: I love this store more than 5th ave because it is small and cozy. Bought few pieces from Setmer, had an amazing experience and would love to come back to him. Champaign to celebrate the purchase was so nice! Thank you Tiffany and Setmer

28west174 28west174: Great customer service. Purchased item but was unable to pick up immediately. Item was held for me with hassle-free experience when obtaining item several days later.

Hazil R.: It's Tiffany's! It doesn't need a review! It's Tiffany's!

Heidi Cheong: Much prefer the intimate setting of this Soho shop rather than the flagship store. Henry was extremely helpful, professional and friendly assisting me with my purchase, from the phone contact to the actual pickup in store. Would definitely return here!

Keisha Johnson: Thank you Douglas for All of your help. You were very patient and explained everything to me. I love the two LOVE bracelets. Thank you!!! So much you made this experience very enjoyable. I will definitely see you again!!!!!

ARA Emotional Wellness: Sherice and Doug were phenomenal in help me celebrate my 21 years of anniversary gift 🎁

LUCY WU: I recently had the pleasure of visiting this Cartier and I must say, the experience was absolutely delightful! From the moment I stepped into the store, I was greeted by the warm and inviting atmosphere that exuded elegance and luxury. One individual who truly stood out during my visit was Wendy. She was a true gem and went above and beyond to ensure that me and my parents experience in Cartier was nothing short of exceptional. Wendy's level of professionalism and dedication to customer satisfaction was truly commendable. She patiently listened to our preferences and needs, providing valuable insights and expert recommendations tailored to our taste. Her attention to detail was remarkable, and she made me feel like a valued customer throughout the entire process. We left the store feeling not only satisfied with our purchase but also delighted by the overall experience. Thank you, Wendy, for your outstanding service, and thank you, Cartier, for maintaining the highest standards of excellence!

Geisha Girl: I called Cartier Manhasset and spoke with a women who discouraged me from getting my watch cleaned n serviced.. i asked her how long would the service take once shipped out. She told me 15-16 weeks 😳.. was nicely mean lol. Called Cartier Hudson yards and spoke with Liliana who welcomed me to come in and gave me a 4 week window. That’s where I will go from here on. The 1 star was for Manhasset location.

Sandy Huerta: Dreams truly come true, especially if you have Wendy by your side. Wendy McGoldrick is my SA at Cartier & she made the impossible possible. One thing about her is that she will go above and beyond. She made the special order process easy & was there for us every step of the way. She is truly amazing. She will take care of you & never make you feel like a burden. Everyone at this Cartier location is so nice and welcoming. I honestly never had a bad experience. You get greeted with a hello and a big smile. Tell her Sandy & Carlos send you!

Ayush Singhal: 5 stars for best product choiceEdit 1 - Great productsEdit 2 - 13th June - 6:45pm IST

Aleesha Ahmed: The two men who greeted us were so kind! I want to give a special shout out to Sophia who helped my friend in need! And Leah who helped my friend with her business transaction. Thank you guys so much!!

William Luckman: Nicole and Sisi were great.Thank you.

mu york: The quality of service is poor.

OG Zheng: Valid

Marina SanMarco: Amazing experience with the store. My repair was handled by Brad. I’ve rarely encountered such a professional high end approach and class. Thank you so much for being so wonderful. Highly recommend this location!!! Parking is A+

RAYMOND WONG: Went on a Sunday afternoon. Just before valentine's day. Very professional.. Excellent service comes with the price.

Jin Woo An: Staffs are kind, beautiful jewelry and watches..

Joy Li: I really have no words for it. We sent our wending bands for engraving services in Jan 2023 and it’s been over two months, and I still haven’t heard anything back from them. I tried to called couple times and left three times voice mails. No one has contacted me back and tell me what’s the status of my wedding bands. I will never expect it took such long time.. and it’s not what the sales person told me at first. Very horrible experience.

Monik forever: I bought a ring one month ago and it is not ready they said me that is gonna be ready in 10 days... I am living in queens and I can not call cuz I don't have some phone number so i have to go to there and ask for my purchase.

Digvijay Singh: 5 star experience with luxury