Best Electric Scooter Shops In New York Near Me

Juan kamilo Silva: Just bought my 3rd scooter from them & super happy with quality & service.

Nicholas Perez: This is the very first time I’ve posted a review for honestly anything but my experience has been so poor and so unprofessional that I feel I need to warn others before they drop a grand on one of these scooters.I got rid of my car a year ago to replace it with a scooter as a friend of mine had one from this very store and spoke very highly of it.I will admit that the staff were very respectful and polite during my interactions and listened to a number of my concerns and what I planned on doing with the bike. The associate directed towards a higher model bike that was pricey but assured was good for the amount of distance I planned on traveling.After dropping almost 1,000 dollars for a scooter I was able to enjoy it for maybe 1 month. After that month, the pole connecting the handle bar to the steering snapped off while I was driving, nearly flipping me over and stranding me in the middle of the Bronx.I called and was told to take it back to the shop where they will fix it for 80 dollars. After dropping even more money and waiting 3 weeks I was told to come pick it up.Within a week the tire dislodges during a ride due to a flat and I almost flip over again. These people had the audacity to charge me again a week after I picked it up to repair it.So in the span of 3 months after buying this scooter has broken twice and they have charged me for it every time.I’m currently dealing with another repair but refuse to take it back to them and am using another shop. I plan to sell afterwards.Do yourself a favor, look for another shop, do not give these people your money. They will scam you, take your money and have you coming in regularly for repairs.

Bodya Malyavskiy: Good

Mario Orozco: Very good quality & customer service

Jesse R: Bought my scooter here over a year ago and it worked great. Took it in when it got a flat tire and the service was excellent, quick, and they communicated through text message. Highly suggest using this place.

Gabriel Garcia: Kind customer service

ramirez H R: I brought my scooter for repair and they helped me with parts and very happy with service

JESUS BALLINAS: I bought my second battery for delivery. Great customer service and great bikes

Jose Cepeda: Only 44 days after buying the scooter, water entered it and the battery was damaged, it is not fair,, I’m Jose Sanchez

Carlos Yaxon: I brought my scooter after one year for some basic repair and I'm very satisfied with the service.

Dijon Davantes: Friend brought a bike had it for a day went bad.Motor issue. Scooter had for 2 weeks went bad.

Pearl Aboagye: Good service

Craig Apelbaum: Just like the old TEXACO GAS AND AUTO REPAIR STATIONS. Good quality service with an honest word and a smile.This is my ride. She's a ROLLGOOD BT734 ELECTRIC BIKE. I say she because a machine is classified as a female. A machine is a woman with curves in all the right places.This machine here runs on a 48 volt battery and a 500 watt motor. And at a top speed at 25 miles per hour. And she's a smooth ride. This here bike rides like a charm and a dream. Smooth sailing.Well she may not be a Harley Davidson chopper motorcycle like I wanted in the first place.I call this machine the LONE WOLF. And is a tribute to the meaning of keep the chrome side up and the rubber side down.What does that mean, people ? That means the body of the bike is a chrome finish. And the tires are rubber.With the ape hanger bars, round motorcycle headlight, and the motorcycle wheels and tires of 20" X 4". It surely has a motorcycle feel to it.And just like the true biker way or motorcycle enthusiastic way. I follow the traffic laws of the road.I wear a helmet on my head for protection of my head and goggles for protection on my eyes. Well I don't want to fall on when I ride. And I don't want dust or bugs flying into my eyes. Hopefully that never happens ever.Plus I ride on the rode with traffic. Never against it. And never on the sidewalk either.In closing. This is my motorcycle. I ride with the wind in my face and hair. And my mind is clear.And that's about it people. Ride on. And be safe out there.Signed,Craig Apelbaum.

Julio Accostupa: Good scooters & good staff

Mauricio Mayen: It was a quick and efficient purchase and knowledgeable staff.

Pedro Diaz: I bought my bike about one year ago and very happy with wuality and customer support after purchase

Ahmet Semi: Runing with Very friendly and sweet hearted peoples...we bought 2 bike ...they give us best price for 2....thanks for everything...

Florencio Garcia: This store is very bad, the skateboards come out very bad and they don't want to fix them

Staci Santana: We bought a 900 dollar scoot out 60 miles on it and it just stopped working. Then they wanted a fee to fix it. Horrible situation we all work hard for our money it’s sad.

Jamsed Naser: I'm throwing my scooter away that I purchased a few years ago that's been collecting dust so I felt inclined to write a review. I purchased a scooter before the pandemic and everything was fine till about 3 months. The battery on my scooter depleted. It got worse and worse as the weeks went by after. I went back to the store and they explained this is how it is to own a scooter. So I wanted to replace the battery but they didn't carry it then I called the other roll good stores and they didn't have the battery either. I asked them what should I do? They're advice was to look online and basically it wasn't their problem. You're going to save money buying something from this store but you will pay the ultimate price. I learned my lesson buying knock off brands like this the hard way. My friends who got their scooters from reputable stores and reputable brands had them for years while mines collected dust after having it for just 6 months.

고지별_고양이.지우개.별똥별: Loveeee this shop 💛💛💛

yağmur melek: I love their Scooters , this is the only place in New York that we are renting scooters when we visit New York.

Lucie: A menti sur le temps d’autonomie qui était soit disant de 48km mais n’en fait que 25-30km…

lucie c: SCAAAAAM!!!!!! honteux que magasin préleve un dépôt pour des freins non fonctionnelle dès le départ de LEUR scooter.Even if you said everything was fine for my deposit in front of us.SCAM DONT GO THERE, shame on you

Digald: Voleurs de deposit, il attend que l’on soit à l’étranger pour nous volé, fait bien semblant devant vous qu’il va vous le rendre mais ce n’est pas le cas! Me fait payer les freins alors que le frein ne fonctionner pas dès le début. Me parle de pneu dégonfler … gros voleur

levi kohn: Uhhh amazing

Christian Philactos: Horrible service

Wilson Vera: No me gusto este producto pensé que por el costo iba hacer bueno pero no fue así corre una velocidad menos de 30 y se descarga muy rápido tengo que estar recargando todo los días y eso que recorro muy cerca

Edward Ikeguchi: I bought a scooter and after a few weeks of light use there was a bizarre electrical problem where the motor would just shut down. They gave me a loaner right away. As of this writing, they never figured out the cause, but the communication was excellent with the store and they eventually just traded me a brand new one that has worked flawlessly. I've ridden a number of other scooters and this one is just my absolute favorite.

Alan Walker: Came to the store yesterday and spoke to a very friendly, professional and helpful team!! They fixed my bike quickly during my lunch break, they also did some adjustments to the screws and they gave me some suggestions as well!Thank you so much!!!

jeffrey cole: bought electric bike from that store, the team was perfect I was confused which E bike should I take but Joseph was very patient and he let me try many E bikes before I decided which bike is the best for me, he was very knowledgeable kind and helpful I highly recommend everyone want to get a electric bike to go there without any doubt. Thank you and god bless you all.

charles jones: I stopped in to the shop to check out a E bike. These guys were great. They had a good selection and were a very nice group of guys. Definitely worth the stop if you are in the area

Alonso Klock: The team at Chartior SoHo is dedicated to making the customer feel like a true hero. I wish the store was a franchise. I’d open a location.

juana formichelli: Muy buen lugar! Buena atención y buenos productos. Recomendable

Yasmin Buenos: The best electric scooter shop nyc , bought from them the C10 scooter , excellent excellent excellent enjoy every single day , thank you so much guys , 100% recommended.

Michelle Chemea: It was the best purchase I’ve ever done. The scooter is amazing, and the customer service is more than great. They helped me pick the perfect scooter for me. I love them and would recommend them a thousand times :)

Valeria Stan: Bought from them a scooter couple of months ago, it works perfectly I love the scooter. I got a flat tire and brought it to their shop, they fix it for a very fair price. Their customer service it just excellent, I love CHARTIOR!! Thank you so much guys .

Julia Dweck: I know Ben for many years; he’s an amazing guy, honorable, trustworthy and dedicated. A man of his word.

mia aracena: It’s been couple months I have this C10 scooter , feel so lucky to have this scooter ,so safe so comfortable , I love , and love this shop !!!!

ben hen: I loveee this store. i was so sure that online I will find better products and better prices that they have , I was so wrong. they have wow scooters , after a test drive I bought the C10 scooter , I think is the best one they have, I got it with the big battery .so far I did already 1200 miles with my scooter, never had any problem, its so safe and stable and soo fast , long range battery. the perfect scooter to get!!!

Jack Alexander: I have been super happy with the Joulvert Journey Pro. It's comfortable, versatile and I love the brand - thanks!

William Clavijo: Great people there, they helped me out and guided me through getting the right Ebike.

tommaso casini: I bought two bikes from Blake two years ago and used them for two seasons on fire island riding ON THE BEACH. I commuted five miles each way full time during the first season. They’re about to go through a third season and I know they’ll make it but be warned the components are not made to be in such a corrosive environment. To be fair almost nothing is. Everyday the terrain changed but it’s been so much fun.

Matt Humphrey: absolutely love my new yellow hobbee. customer service was very attentive to questions. these guys really go above and beyond!

Chris Kramer: Great customer service when I had an issue with my scooter. Super fast reply as well.

R7 p7: This is the best ebike I've bought and staying with them.. period. I got the Adventure and it ride wonderful especially over bumps it on. The customer service is A 1 as for as repairs. There a repair store guys ! Now how much more better can that get. I love it and appreciate A and Joulvert.

Adam Elnatan: I have my playa voyager for 1 year now. Love the bike. Gets me from greenpoint to soho and back without an issue. Thx Joulvert/Blake

Jürgen Vieths: Worst experience. Bought 5 bikes for burning man for me and my friends.When I wanted to pick them up in Reno at the agreed time, nobody was there. When I called them they said, they closed the pick up location the day before. No excuses, nothing.My friends also ordered. They didn’t get the bikes they ordered. Had to pay more money to get an “upgrade”. Never again.

AlexOh Magah: I initially had a great experience. I bought a bike in 2020 and had a positive experience. Until today I called to get some information on a battery and the guy who answered was so rude. I need a new battery and just needed some info so I bought the right one but he didn't wasn't to give me a straight answer.. I spent 2k here and I guess once they have your money they don't seem to care about you after. I wouldn't buy from them again after today. Fyi I was getting a new battery so I can gift my current bike and get myself a new one. . I'll take my $ elsewhere

Perrin Williams: I have had such a great experience with Joulvert! First off, the bike has been running well and the only mishap has been a flat tire, which is an easy fix! This bike lasts. Also, the customer service has been outstanding, as well. I would highly recommend this instead of Super73 because I have both and Super73 is made very poorly. Anyways, Joulvert is fantastic!

Chosen Barker: My bike Hit a bump & got a flat Tire & I called them last minute which is completely against There rules but they still fixed my bike for me they are the best

Scott Adelman: Very helpful service when trying to get parts for a bike I bought secondhand. They even threw in a free charger for new battery. Just wish the prices were a bit lower is all.

Lionel Ohayon: These bikes are great. we have had ours for years and no issues. also, customer service is incredible. Thanks for solving for my battery delivery. much appreciated

Don Mizrahi: Playa orbiter is ⚡️⚡️⚡️

Maya Ran: Blake was great in helping me choose a bike. I originally wanted a scooter but felt safer on a bike so went for the journey pro model. Awesome bike! A+

DBA: The best place in NYC to buy an E-ScooterVery professional and reliableSales and repair service top classYou will not be disappointedhighly recommended!!

George Vasquez: Wonderful customer service. The only place I would have my scooter serviced

Richard Rosa: Helpful and knowledgeable staff, and lots of scooters to choose from. Chuck let me test out 5 scooters to see which one suited my needs the most. He even let me try to fit them all in my sedans trunk. I ended up getting the Fluid Mantis V2 because that was the only one I could fit, but every scooter I tried was a winner otherwise. They only have quality products. I do wish there was a FluidFreeRide location in South Brooklyn though because servicing is difficult when the shop is so far away. These guys are great. Will definitely be shopping here again!

Vincent Huang: This is the place to go to. Go there and look for Chuck. His knowledge on scooters is amazing. I stumbled upon the place and he made it feel like it was a long time friend you haven't seen in ages. I was originally going to purchase one I saw online but after trying it out I didn't like it and Chuck gave me recommendations based on what I was looking for. I ended up with the Nami Klima. It's an amazing ride. More than enough for the city riding.

Alexis Perdomo: what can I say! Chuck and his staff in Brooklyn do a great job and they know what they doing! I thank you so much for always helping me solve the issues with my wolf warrior x I purchased almost 2 years ago.

Terrell Braddox: Best scooter of the year ***** Nami Burn E 2 Max. I have to hand to the most important man in the scooter community. Chuck Kwok. He can follow him on Instagram (INSP3CT) Chuck is phenomenal. Is there to serve you. He’s very helpful and knowledgeable. Chuck sold me the Nami. The top dog scooter out right now. I was looking for a Ferrari of scooters. Thanks Chuck for your patience help and knowledge. I don’t regret it at all 216 frost ave brooklyn ny for anyone looking for someone that won’t sell you garbage.

Milton Davis: I first called this location which was suggested by a friend. The person on the phone was helpful and suggested I come visit the location. He first answered all my questions. That made me want to visit the location. It’s a busy location so have patience. When it was my turn which didn’t take long maybe 5-10 min.. Chuck was very helpful and informative on what was the best scooter for my 17 year old daughter. I did a test drive and I was sold Fluid Vista it is. Chuck answered ALL my questions and I am one to ask many questions especially when it comes to the safety of my daughter. I highly recommend this locations..

LambyWolf: Repair jobs aren't done accurately, so you have to keep coming back. Trying to get scheduled repair dates is almost impossible or you must wait two months. Chuck can't be trusted. Make sure you get everything in writing. Just got my scooter out of repair and there's a hissing sound coming from the tire areas. Chuck acts all smiley and nice..until things aren't right and then he turns into defensive Gollum.

Pete Spri: Chinese made that's sold by 3 different companies for prices way higher then value, there's better brands out there for cheaper so your due diligence and save big!

Edgardo Pagan: Waoooooo i received my nami klima yesterday I will say that working with this company is 100%they help you, and any problems with shipping and anything they are in point, thanks to Chuck in Brooklyn and all he's staff they are magnificent place and people they answer any questions and problems in your scooter i can say 100 good things about this place thanks again to Chuck is a magnificent person with a great 👍 vibe thanks fluidfreeride Brooklyn

DOC 777: Amazing patient staff go see Chuck Tell him Dave sent you I bought my scooter and my son scooter from there best experience ever

Cesar Ayala: Muy buena experiencia trato muy amable y gravable.

Bobby Gallipoli: Went in not knowing exactly what scooter I wanted, Chuck was extremely helpful and suggested a few and let me test ride all of them. He was very honest and informative about the pros and cons of each and didn’t try to sell me anything just because it was more expensive. Can’t recommend them enough!Thanks again Chuck!

shawn seay: From Pa To BK So worth it Chuck and crew A1Servce thanks again my new friends @ FFR NYC

David Meis: Long wait times. Hard to make appt. Wolf Warrior X doesnt hold up well. Repairs here are very expensive.

lamont stevenson: Great everything love the communication and the work done to my new scooter definitely coming here often

adam madi: Chuck is a really nice guy , and he knows what he is doing 💪🏻

M. Wilson: They will not service any scooter not purchased from them. Useless.

Ron Ali: Had to return the scooter unfortunately because of an issue out of mine and the companies control. They were accommodating about it and the process was very fast. 5 stars on the customer service, really appreciate them taking the time to call me and break things down.

Sniper 1DNA: Superb service have products on demand and the greatest f$&@ing customer service I have had in a very long time Chuck is the man if you need anything is the person to talk to

U G: An unreliable person(

Ilya Lurye: Very happy with their work! The only scooter shop i go to honestly

Maria K: This place was a lifesaver! It is one of the few in the city open past 6pm. I was riding around Central Park, but after my Tern foldable back bike tire kept deflating I started calling bike shops to get it fixed. That’s when I realized most of the bike shops were already closed. NYC Bike and Scooter shop fixed the tire in front of me. It took 10 minutes and they also had an extra inner tube and a patch kit for sale. I was going to ride the Five Borough Bike Tour the next day and thanks to Sal and Pedro I actually am!!!

Atsu Fujinuma: I had a flat tire of my e-scooter changed twice in this shop, both times due to stepping on nails and glasses that punctured my back tire. This shop is friendly, quick and very helpful. They changed my tires in about 2 hours for a very reasonable price, called me when it was done, and I was able to ride back with a new tire. He even looked after the brakes and other parts and filled air to the front tire as well. Happy that they are nearby and open early as well. Hope I don't have to go again, but recommend others if you need repair or changes.

Janet Hill: Good atmosphere, had a good overall experience.

Ernest E: Excellent and timely service! I unfortunately had a flat on my Segway Ninebot Max, and I called this morning and was able to take it in the same day. Not only was the flat replaced, but they had inventory of the same exact tire. Only took 2-3 hrs after a drop off. I came back and picked it up and it was perfect. I was even provided some advice on best care moving forward. This is the place I’ll be going to from now on.

Sara Campion: Very impressed with the service I received here! I use my scooter for commuting, and when I realized I had an issue with the back tire I needed to get it fixed ASAP! The guys here were awesome- answered the phone and told me they had what I needed and asked us to bring it in. Gary was great- he went above and beyond, not only getting me my new back tire, but also checking the rest of my scooter! The service was quick, and my scooter is like new. These guys really helped me out and I highly recommend them.

Jose Gonzalez: I had a wonderful experience with MM NYC PEV. The gentleman there are very professional, extremely knowledgable, and certainly committed to helping everyone and anyone enjoy the most from their rides. I took my scooter to my usual local spot and they mis-diagnosed my problem after having my scooter for over 24 hours. The fellas here found it within 5 min and resolved it in the most efficient manner possible. They also saw a lot of issues I would have had in the future and helped in fixing those as well. After placing an order for a replacement part and waiting over 6 weeks now, I dropped it to NyC PEV and was able to ride it out the same day.Thank you. 🙏🏽

nick G: very knowledgeable and Honest don is an awesome guy

Lexon Barbosa: I contacted DON over the phone he helped me explaining everything he the best , so I driving to NYC August 6, 2022 Saturday and bought my first scooter DUALTRON EAGLE PRO THANKS TO DON AND ALL HIS TEAM . I absolutely recommend this place thanks all TEAM.👍👍👍

FENDI MONSTER: This Scooter Shop is Awesome from Exclusive Weped Scooter hard to find in the U S.A. they have them. Also a nice amount of Scooter accessory I must say. Customers Service is A+++ the staff and mechanics are friendly plus from personal experience when you go in for a repair it gets done properly if they say it's fixed trust it's fixed. The shop is covid compliant if don't have a mask they will provide you with one and Parell at the door. The prices are fair and the mechanics are knowledgeable and helpful with any of your inquiries that you may have. They have Scooters for professional riders and beginners. Not sure what Scooter suits your needs drop right in or give them a call you will be satisfied.

AJ Pino: Great service. Cool Scooters

Jack Pazera: Great people super kind. My scooter feels smoother than ever.

johnny mcneil: Bought a ninebot today at NYC PEV the guys were great I will be back for a Dualtron later on.

danny Solano: Great costumer service great overall

J. Castro: Uno pierde tiempo tratando de encontrarlos en la 34 ya no estan que desepcion

justin ruiz: I wanna give a big shot out to mini motors these guys went over and above to help me get my Segway ninebot max I really do appreciate it if you guys are looking for affordable scooters this is the place to go

Lucius Gibbons: The employees here were very helpful assisting me with my issue

Jagosh TV: Bought my first high powered electric scooter here. Got an ultra 2.I am really happy with what these scooters are capable of.When i arrived there the staff along with Don assured me that they care about their customers which later was proven to me.Had a couple of issues with my scooter due to regular tear and wear. Had to change my stem and later tires too. One thing is sure. Customer service is the best.These guys will take care of you.I recommend everyone to come and check out this shop.My best investment was buying an high powered electric scooter.Highly recommend.I always leave 100% honest reviews!Thank you!

Ning Xiao: For those of you who's looking for a "Minimotors" subbranch, this is not the place to go to. I bought a Dualtron Victor at Minimotors in New Jersey, and had some really minor issues that need some fix around. New Jersey is a bit too far so I went to this "minimotor NYC". They charged $30 for two screws, and was asking for another $125 for a minor minor fix. However, I went to the one at New Jersey and had everything fixed for free under 20 minutes. Also, the staffs at New Jersey told me that this "Minimotors" is not official. Don't get me wrong, by non-official I mean they are not the "minimotors" that the Dualtron is working with. I don't want to say things like "this store uses this name to trick people into coming so that they can charge them way more than they should", but if "Minimotor" is what you're looking for, don't come to this place. Go to New Jersey and save the money.

Andres Leyva: This is the place to go for all your scooter necessities!The staff is extremely knowledgeable and diligent in everything they do. They’re friendly and courteous, it’s always good vibes every time I need a fix. I have all my trust in them when it comes to maintaining my scooter. The service is high quality and worth every penny. The pricing is reasonable because you’re paying for quality not quantity. The Don, is the man behind the shop and he gets straight to the point and doesn’t bs you. You can tell that the rest of the workers reflect him because they show a sense of urgency & compassion in what they do.

Jay Stro: this place is a 10 out of 10 great customer service i recommend coming here

sur lance: Thank you for quick and great service

jimmie allen: It was cool

Christopher Webb: Sales Consultant, polite, knowledgeable, respectful and he was so patient. We bought two bikes!tesy

Patrick T. Rousseau: Damon was knowledgeable and helpful. Under promised and over delivered. Will definitely return next time I have a need for an electric bike or service!

Joseph Woodside: Super knowledgeable, easy to work with 5 stars

tim M: Thank you for your services… the best electric bike shop on the East Coast

Gian Carlo: Highly recommended

Emna Zghal: I previously wrote a positive review of this place. Now after I owned the bike I purchases from them almost three years, I have this to say.1. The bike I got was descent, the purchase experience was pleasant.2. Customer service is TERRIBLE.a. I service the bike there few times and they are expensive.b. When the bike stopped working....It took over THREE WEEKS to get back. When dropping it off, the mechanic was RUDE and UNPLEASANT with no sense of customer service whatsoever! He wouldn't as a courtesy look at the bike for a second.The battery needed changing, but they are the only representative of the brand in NY and I was stuck with them. I regret buying a bike from them.In short, if you buy a bike from them, make sure that you can service it from somewhere else.

Anaïs C.: 10000/10 These guys are the absolute best!! Only sell quality electric bikes. Very knowledgeable and fun to talk to!Safety is clearly a #1 priority, I felt very taken care of.

Gianna Aguilar: . Original shop is service and new shop is showroom. Worked with Damon to pick out a bike for a 4’11” gal. I think we tried like 4-5 bikes over the course of 5 hours. I told him I had to think about it and he said okay no problem with absolutely no pressure. I went to get a sandwich and came back to buy the bike. Damon made sure to run through all important things. Thank you Damon! Ill see you in 6 weeks for my bike check up and very soon for something for my wife.

Melanie Gethen: Simply put, these guys know their trade! Quality products from people who can get you started and follow through! Wholehearted 5 star review for the entire staff!

Nora R: Really good experience - especially because they didn’t laugh at me for not knowing how to turn my new bike on. They gave me safety tips and didn’t overcharge me when they could have gotten away with it. Recommend.

JohnDavid Lancaster: I was looking into getting an electric folding bike to make both my commute into work and getting around the city easier. I did a lot of research online on which bikes I would be interested in and had narrowed it down to a few. I was most interested in the carbo. Seeing the bike in person and test riding it really made me confident in spending the money on this bike. Additionally, I was able to ask the repair shop about their experience with carbo bikes and if they break down often. There was a lot of expertise around bikes, and I learned a ton, despite spending a size able amount of time doing my own research. Super nice guys, and overall great experience. I’ll definitely be coming back for my next bike purchase!

Jose Figueroa: Called about a ebike went to store to leave a deposit owner gave me a even better deal really recommended this place friendly staff tech was extremely helpful

Theo Vora: other shops, and Greenpath beats them on inventory and business hours. With that said, you needn’t waste your time with any other ebike dealer. Elroy was my salesperson, and I love my bike. It’s like I have my own personal white CitiBike, and I can ride it whenever I want!

Joe Michell: Excellent expiration picking out a new eBike at Greenpath with Damon! He has so much knowledge about eBikes and helps put you with the perfect bike. Very happy!

Phil Dawkins: Green path bikes should be known for their excellent customer service, called them about a scooter and came to pick it up next day! Worked with Damon who was very helpful, made sure I knew what I was getting into, and had me in and out the door in less than an hour! Would highly here recommend if you are looking for your next E bike/scooter purchase.

Sechel Vicens: Visited as I was shopping for an affordable, yet sturdy e-Bike. The two people that worked with me were super knowledgeable and extremely patient. I was able to test out the ride on several bikes until we found something that worked for both my needs and my budget. Extremely happy with my purchase process.

levi kohn: Amazing Beautiful

Joshua Rodriguez: Rented a scooter here for about 6months, put about 400miles on it and had zero issues with the scooter and zero issues with the App the whole time. I’m a personal trainer so the locking feature was crucial for me as I traveled around the city and made frequent stops on a tight schedule.The only Con is the scooter is front heavy so you have to keep your weight back in order to ride safely on the fastest mode, 20mph. However, this wasn’t a big deal for me and just adjusted my riding style a bit.Customer support is top notch; no automated system, no 3rd party call centers, just the real Beyond Team (Jasper is great).

JO LO: I’m going to be truly honest for my review. I got tired of using Citi Bike as a rideshare service and was interested in possibly using a scooter service. After doing some research, I know that I wanted a scooter service that was easy to pick up and was able to receive a replacement or service same day if necessary. Beyond seemed like the fit for me. I filled out the application and paid the fee, went to the location in lower Manhattan to pick up my scooter, and everything was smooth there. Being used to the smoother, electric bike experience I didn’t really like how you felt every single bump When riding. I thought it was really convenient to have an app that allowed me to lock the scooter when I had to run into the store really quick, etc.. however, there were many times where it lagged and I had to restart the app a couple times to unlock. But nothing crazy except two weeks into my using the scooter it was stolen. Someone strategically removed the scooter, leaving the lock intact, Which blew my mind that there was no type of alert, alarm or anything In the app to tell me. The morning after I spoke to beyond they basically explained, I was subject to all of the terms and conditions and I was out raged because I hadn’t even had the scooter a month. I do feel that there was some thing they couldve done considering the amount of time I was with them(14days) I’m not sure it was right for someone to have your product for such a short amount of time and it be EASILY stolen and then say yeah you owe us $200 before we can replace it. All they did was offer to pay the $200 in installments, and I had to have the entire deductible pay before receiving my replacement smh.. unfortunately, this was not for me and I would not suggest this product to anyone. Hopefully, they develop better scooters and processes to accommodate people who take a chance on them.

Manuel “CHEF” Balbi: Greatest service ever. Friendly, service, knowledgeable personnel, and a super chill feel. Tell jasper chef Babi sent us!!! 💪🏽💪🏽💪🏽💪🏽 love those guys!!! #beyondtransportation #beyondmobility #ridebeyond

S Edin: This brand is such a breath of fresh air. They were and are the best ! Shout out to Brooklyness. Powerful scooters, amazing customer service and overall just a pleasure to do business with them. You won't find a better scooter! Get your subscription like yesterday or peep the ones they have for sale. I love Beyond. So much so I am buying one and having it shipped to the West Coast. This is the kind of brand that makes NYC great!

Michael Rubin: My experience was terrific with the entire staff at this company. The person on the phone who was a woman was so friendly, and answered all my questions. The price in my opinion is very good. Considering that every payment goes towards the purchase price, and any maintenance along with theft insurance is included. I own another scooter, but I like the SV1 for these reasons. 1) Lightweight for an e-scooter (approx 26 pounds). 2) Integrated smart lock and GPS tracking 3) sleek design w/cool running lights. 4) easy to transport when folded 5) USB port for charging a phone 6) easy folding ability w/slim profile.When I arrived at the HQ in Tribeca to pick up the scooter. I was greeted by Jasper who was very professional, and went over everything in detail.This was my first experience with this type of service, and I was very impressed. I live outside of NYC, and the only requirement is that the scooter must be brought into the main HQ for any repair work. That’s not an issue for me since I commute to NYC.If you’re still on the fence about getting an e-scooter and you live near this business, I would give them a try. Worst case scenario you cancel your subscription and return the scooter.This review is based on my own personal experience. I was not in any way compensated for leaving this review. Thank you for reading this, and have some fun!

Victor: I was a bit sceptical at first but a few months later, I had no issues what do ever with the scooter. The motor and battery are great 👍🏼 but the accessories can be better, my biggest pain no rear light. Maybe put some red LEDs on the rear of the scooter by the yellow line and the front LED can be a lot better, just a thought! Thank you!

Ertis Pashako: Im really loving my scooter, it saves me money and time and I cant ask for nothing better. The price is affordable compared to everyone else in NYC and the costumer service that this company provides is top notch. Getting the scooter was pretty easy. I set up my account online, they scheduled an appointment for me to come in and test ride the scooter, ( Jasper and Paola) made this process so easy for me. In just 10 min I walked out their store with my scooter. If you thinking about it just do it, you will win.

Samantha Steiger: Beyond has the BEST customer service I have ever experienced from a company! I am a recurring rider for a full year now and every time I reach out the service is fast, efficient, and superbly friendly! And they always do whatever they can to get me the best deal and make me feel like a valued customer!! Plus, as an avid scooter rider in other cities as well, I find that beyond’s prices are by far the most affordable and come with more support than any other company has as well! So thankful to the whole team for their dedication! Can’t recommend them more!!

Madison Miller: Extremely happy with the scooter and service provided. On the service end, everyone is very helpful and the scooter itself is a game-changer for my commute.

Johnathan Gonzalez: Love it!!

Maria Sol c: We rented two scooters here for a month and it was an amazing decision. The scooters had a long lasting battery and it was very easy to ride them. The team always helped us whenever we had an issue really fast!! Thank you!

Logan Laurian: I have never felt more compelled to leave a 5 star review more than for this business. Everything from the initial communication to my experience picking up and returning the scooters was seamless. Their pricing is fair, the customer service was impeccable (they offered complimentary espresso upon my arrival, please name another scooter/bike rental business in town that does that), and they were very thorough with explaining how the scooters worked. On top of that, they take very good care of their equipment and make sure you’re taken care of. I really only have positive things to say about my experience with Beyond.

Irvin Rosa: They like family and take pride in there job

Rodrigo Peña: Great costumer service! The scooter takes me anywhere I’m Astoria in no time. I highly recommended

pablo figueroa: It has been a few months since I got ny scooter and believe me, one of my best choices ever.Live my scooter and beyond . Live you guys.

Darryl Williams: The service was amazing and very fast

Warren: $50 per month intro rate for 6 months, plus free fix. I got short changed because I never even needed to fix! Super awesome deal. Cant find a better especially if you're new to electric scooters, or need to zip around city for work. I will do again in the spring!!

Sam Cameron-Bornstein: We rented a scooter from this company a few months ago and found that there were many unsafe and worrisome aspects of the scooter that made it a risky ride. We didn't have a good customer service experience, and had to return several scooters because they plain didn't work properly. Seeing this in other reviews.

david perez: excellent service.very good scooter. I am happy! thanks beyond.continue with the good service new york need people like you

EL ĞŘÄNĐË: all a crack those who work there

พร โชคดี: early considerably promise

guillermo martinez: Good customer service

Adam Alhalmi: The best shop in Harlem

Ibrahim Diawara: Yea it’s good guy

Happy Days: Ok spot

Madeline Landeta: Been coming here for years , love my son chino 🙂

Saidou Sow: Thank you for your serivice

Yahboi Flip: Great place very friendly a really nice guy I get my scooter fix here all the time

1.4.5: It’s a really good place and the attention it’s very good ❤️

Mus1cal4ddict: Customer service sucks. Didn't bother to check my scooters problem after I told them that my scooter wasn't charging. Didn't open the scooter to find the issue, the repair guy only gave me attitude. If you wanna waste your time you are welcome to try their "services"

Luis Marte: Great e bike repair shop

Irving García: Excellent customer service

Aboubacar Diawara: Thank you for your continued help Johnny

Abdoulaye Diawara: They really helps us always