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1. Bob’s Discount Furniture and Mattress Store - Manhattan
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5
5792 reviews
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Address: 517 E 117th St, New York, NY 10035
Schedule: Opens at 10:00 AM
Telephone: (646) 400-6180
Business type: Furniture store
2. Modani Furniture New York Midtown - Manhattan
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5
375 reviews
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Address: 942 3rd Ave, New York, NY 10022
Schedule: Opens at 11:00 AM
Telephone: (212) 832-6490
Business type: Furniture store
3. Bob’s Discount Furniture and Mattress Store - Queens
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5
6397 reviews
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Address: 2520 Flatbush Ave, Brooklyn, NY 11234
Schedule: Opens at 10:00 AM
Telephone: (347) 415-8307
Business type: Furniture store
4. Crate and Barrel - Manhattan
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4.9
864 reviews
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Address: 611 Broadway, New York, NY 10012
Schedule: Opens at 10:00 AM
Telephone: (212) 780-0004
Business type: Furniture store
Nastya Nikolaevna: team at the Soho location ignored my time-sensitive emails and phone calls, and Crate and Barrel's online delivery tracker is a nightmare.I interacted with four salespeople in total at Crate & Barrel Soho. Three of them were very helpful, and I really regret not remembering their names, but I placed my order with the fourth one--Kate G--who just happened to be around when I needed it done right before the store closed for the day. She was eager to seal the deal and did not adequately prepare me on what to expect for the delivery process. She said a COI would be sent to my building manager immediately. She also said the delivery crew would call me an hour ahead of arrival. All in all, she kept reassuring that I had nothing to worry about.I sent Kate and the COI team at Crate & Barrel Soho all the information requested within minutes of her initial email. Four days later my building manager still had not received the COI, and I was stressed out due to my building's rule of requiring a COI days ahead of delivery. By that point I had emailed Kate and the Soho COI team three times without hearing back. I also tried calling Kate's number on her name card, but the extension number led to a different sales associate's inbox.I had to march myself down to the store during my work lunch break to resolve this issue, so beware that you can't count on any timely customer service through phone or email. Kate wasn't even around to help me in store, and she finally responded to my initial email 2 days after the COI was already sent.On the day of my scheduled delivery I was never called an hour ahead of time--another broken promise by Kate. The online tracker showed my order moving closer to my address for half an hour, and suddenly switched to "Order Cancelled". At this point my head was spinning--I had to take time off work just to be home for this--and I received no help but a generic email saying I would need to get in the queue of their corporate customer service hotline to reschedule my delivery. I was almost about to give up for the day and go back to work when I suddenly received a phone call from the delivery crew leader who said they would be arriving in 5 minutes. Highly confused, I asked how that could be the case given the cancellation notice sent to me, and the gentleman on the phone said he received no such thing on his end
שרה רוזנבלום: חנות כלי בית ורהיטים מ ד ה י מ ה! חידושים ופטנטים למטבח מבחר ענק. ממליצה לכל מי שאוהב את המטבח.
Fiona Y: this store is always short of staff, not because there are too many customers, but that most of the sales there are not working but chitchatting around
Parnuwat Sridaranop: I ordered the sectional for my new apartment. When I ordered, they said it would be delivered in early June but ended up delivered on mid June. That's OK for me. When the sectional were delivered, they were wrong item. I spoke to customer service on the phone, and they said they would get back to me in 30 mins to an hour to replace the item. I waited for 2 days, and no one had contacted me back. I went to the store for this issue. They said I needed to purchase a new one in order for them to deliver and take the wrong item back. If not, they will pick up the wrong one and deliver a new one in another 4 days. Why do I have to pay again on they fault. This is the crazy situation I ever had.---below is 1 day after the original posted above ----I contacted Crate & Barrel back after their response post. The customer service on the phone could ship the new one and take back the wrong one on the same day. I just wonder how it is possible? What is their standard policy for thier mistake.BTW, thank you for making up. Love the sectional.
AE: I couldn't be happier with my experience with Crate & Barrel. A large portion of our wedding registry was with Crate & Barrel and we've purchased some furniture as well. The quality of their products has been excellent, and they've been incredibly easy to work with in resolving any issues. I highly recommend the brand and the folks at this store specifically have been great.
Rasa B A: Crate&Barrel delivery dates are deceptive. You get a feeling as if you are dealing with a cheap garage, where they rush to collect the money, but then they keep pushing out the delivery date. I ordered some furniture in mid-May, with the availability date "Expected Early June." On the day of the order, I was charged $1,700 deposit, which is 60% of the total order. In early June, the expected date of my order changed to early July. After a week, I got an apologetic email that a piece of order will come in mid-July. A week later, it was changed yet again to late August. It seems that C&B is generating cashflow in expense of their customers. P.s. C&B removed this review from their website.
Kevin M: Wish it was bigger because there's stuff that is not on display like the website shows, overall great quality but sometimes value does not match the prices, you kinda have to wait until they are on sale to actually buy certain items that you know they are not going to last anyway.
Daniel Rothman: We ordered a couch and ottoman in February expecting delivery in early April. It has just been delayed until July… we sold our couch in anticipation of the new coaches arrival. That same day crate and barrel told us our order was mixed up and it actually won’t come until early june. That was 1 month ago. We are now being told July!!!! I’ll happily do the math for you - that’s a total of 5 months wait if we get it in July. It was supposed to take 2 months.Hi Tyler,I am understanding to the supply shortages, but we were told about that when ordering. Unfortunately covid is not really effecting the world like it was 2years ago. We ordered with an expectation that the couch was going to take over 2 months to come. Now it will take 5 months to receive it. What makes it worse, we were given a delivery date a month ago. after waiting 5 hours for the couch to be delivered we then called to find out that the couch was mis marked and we would not get it until this week... we are now being told july. sorry thats completely unacceptable.
Paige Rothman: DON’T LISTEN TO FALSE ESTIMATED DELIVERY TIMELINES. Ordered a couch late February with an estimated delivery timeline of late April. Totally fine! But then…couch was set to be delivered and a day before they called to say it actually was not in the warehouse and we needed to reschedule for the following week. Fine again. But a day before that delivery date I receive an email stating that actually the couch has not been made yet. NOT OKAY. New timeline was early June. Without any phone or email communication looks like we are delayed again until July according to my account. Will this couch ever arrive?
Jan Capek (JC): I had a rather frustrating customer experience with this location, which would have made me never shop with C&B again. However, the issue was resolved to my full satisfaction, in an old-school "customer first" mode that is quite atypical these days. Sincere thanks to Joshua, whose professionalism and grace made me regret my initially upfront tone, and Jackie. Best people to deal with customer issues, i.e. customer retention.
Paul Rivera: Excellent. Excellent. Excellent. In every aspect. Excellent.
Annette Terry: It's always a pleasure to explore and meet the amazing team members.
5. Bob’s Discount Furniture and Mattress Store - Queens
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4.7
6505 reviews
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Address: 72-25 Woodhaven Blvd, Queens, NY 11385
Schedule: Opens at 10:00 AM
Telephone: (718) 685-5915
Business type: Furniture store
6. Brooklyn City Furniture - Queens
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4.8
62 reviews
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Address: 820 Manhattan Ave, Brooklyn, NY 11222
Schedule: Opens at 12:00 PM
Telephone: (347) 457-5727
Business type: Furniture store
Danny Su: .Delivery was well coordinated and careful. We had a piece from the brand that was a little off
Lena Kashtelyan: , and we’re so happy that we went ahead with the order! Our experience with Brooklyn City Furniture was excellent: Agnes and JB are both communicative and very pleasant, provide all the information you need but also give you time and space you need to weigh your options. The showroom has dozens of fabrics for each of the brands represented, and the Eilersen
Troy Nguyen: Agnes and John are the best — it’s a pleasure in their show room. Not to mention great taste!
Marie Kasilag: Love this store and love working with Agnes. She's fun, listens, is patient, and clearly has amazing taste. I've bought several pieces from them over the years ranging from a new sofa recently to a FLOS light and a kartell piece.
Daniel “SPROGA” Gottlieb: We purchased the Gravity Balans and love it!! Very easy to assemble
Edward Ladines: Brooklyn City Furniture in Greenpoint has been my go-to furniture store for several years, and I couldn't be happier with my purchases. From my very first visit, their wide selection of high-quality furniture, attentive staff, and commitment to customer loyalty have consistently impressed me. From stylish sofas to functional dining tables, exquisite bookshelves, and so much more their showroom offers a range of options to suit various tastes and budgets.The knowledgeable and friendly service of Agnes and John provide personalized assistance, making the shopping experience enjoyable and stress-free. Whether you are looking to simply browse or need personal consultation to help find the piece that you are looking for. Not only have their furniture pieces proven to be durable and well-crafted, but their seamless delivery have also been top-notch.Overall, if you're looking for a furniture store that combines quality, style, and exceptional customer service, I highly recommend checking out Brooklyn City Furniture.
Rebecca Zamdborg: Lovely store with great selection. Communicated effectively and received the couch I ordered weeks before expected. Delivery was smooth and simple! Great neighborhood furniture store.
Peter Liu: Brooklyn City Furniture has been wonderful. They made the decision and purchasing decision easy. Very friendly and knowledgeable proprietors that really had our interest at heart. By asking pertinent questions, they help us discover the right piece of furniture; and patiently answered every question about the manufacturer, design, material, and craftsmanship we had. Delivery was easy and straightforward. We highly recommend Brooklyn City Furniture. Thank you Agnes and John.
7. US Furniture - Queens
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3
34 reviews
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Address: 32-40 Steinway St, Astoria, NY 11103
Schedule: Opens at 10:00 AM
Telephone: (718) 626-2555
Business type: Furniture store
Morshed Hoque: Never saw cheater like this store owner. Be careful please
Taho Parei: BE AWARE!! The are selling refurbished mattresses for brand new, same as all the furniture stores in Steinway str.Also the guy who left review here NURI KADIOGLU is the Empire furniture sales person, and his trying to increase orders on his company.
NURI KADIOGLU: Mr.Zaher is the men . Very gentleman honest ask for Zaher best customer service .
Will S: good prices and service! the delivery guys were very experienced and helpful!
Donna Kalmeta: I bought a recliner and was very satisfied
john abraham: Lier, lier, lier. Taking cash money, delivering incomplete product, or damaged item. not returning money. Every one, please be careful , go some other place.
Son Gohan: Love this place
Hassan Osman: Great services
J. Diego Taylor: Buyer Beware!!!We purchased a high top kitchen table set from this location and it is a piece to junk. Not only was the mark-up on the price ridiculous, but, after a few months of use, the table top is already chipping ain’t. Moreover, they didn’t even put together the chairs properly. When we complained, they pointed to a small “sign” about the size of my hand, hidden behind some flowers near their register that they use as a safeguard from “special order” complaints. The owners/employees refused to assist us in any way and made it clear we were not welcome to bring our complaints. We have since stopped trying, but it could not go without being said-this is clearly not a store that values customers. It is a sham shop that overcharges for junk. You’re better off going to IKEA, or anywhere else but here.
Desi American: Totally fake stuff I bought sofa set with original leather,dining table set tv stand and bedroom chest all of them got broken sofa set leather color coming out dining table polish and chair got broke chest also broke i also got the 5 years warranty plan from them but after two years i call them every single day they sent two time different workers to my home after a year non stop calling but still everyday they ask for my address and phone number to resend a new worker after remind them dont go there I suggest you dont buy furniture from any local store go to branded shop like macys they will listen you 100%
nivia gomez: I only came here because my friend recommended it. The reviews are true, my delivery didn’t come yesterday and I called to confirm and they had attitude. Said they would call me at 5 or 6pm. I asked if I need to exchange something if I could they said it’s too late. I just hope they got my order right. I’ll share an update.
Marwan elkhattab: 0 stars.Bad service. No professionalism.Delivery didn’t come on time as promised and Agreed upon on day 1 when they got fully paid.They lied everytime i called to ask about it. Ended up getting the furniture delivered 3 weeks late. Parts were missing and had to go get pieces out of a floor sample myself.Delivery guys rude and don’t know what they doing. They scratched the walls and hallway because they didn’t give a f***Would not go back there again!!!
Shaq Carter: Great prices. Great service. You won't leave disappointed. Talk to the little brother in college
8. Bob’s Discount Furniture and Mattress Store - The Bronx
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4.8
5838 reviews
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Address: 2146 Bartow Ave, Bronx, NY 10475
Schedule: Opens at 10:00 AM
Telephone: (718) 530-1542
Business type: Furniture store
9. Sleep-Cheap Furniture Stores - West New York
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3.2
48 reviews
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Address: 6030 Bergenline Ave, West New York, NJ 07093
Schedule: Opens at 9:30 AM
Telephone: (201) 758-1985
Business type: Furniture store
Gustavo Mendez: Very friendly and helpful. Thank you so much for the great deals. Good furniture and delivery service.
Esteban Matute: Good customer service
Anyi Estaba: They have Wonderful things for your home
Shayra Patricia Castillo Oviedo: El servicio 1A, mucha variedad y detalles hermosos .
Valeska Morejon: Pésimo lugar jamás vuelvo a comprar ahi
Sammi SJT: Called about a furniture inquiry and was met with a rude and combative customer sales person.
Rubber Bros: Not professional did not want to service me ran me at the store don’t go there i’ll be spending my money somewhere else
Padmini Mehta: My bf and I went in here to purchase a box spring after purchasing the mattress from them and the Cuban guy has the worst attitude. We were told the price of the box spring was $45 when purchasing the mattress. We came back 4 days later and the Cuban guy told us it’s $85. He was speaking to us as if we were trying to scam him and we were lying. We would’ve just paid $85 if he didn’t give us such a hard time and yelling at us as if we’re kids. Nonetheless, I went to a furniture store on 88th and tonnelle and paid $139. I didn’t care even paying double because the guy who owned the store was extremely nice. It’s not always about the price it’s the delivery. It’s how you talk to your customers. The lady’s in there are super nice! Just stay away from the fat old Cuban guy sitting on the chair.
Hubert Houghnet: Good prices friendly staff good quality furniture and negotiable pricing
Doris Guzman: This is great place to shop, definitely I will coming back to order more furniture for my home.
jonatha rodriguez: Great 👍
Rosanna Carfagno: Like this place, brought a new mattress n waiting for my new couch in few weeks, prices r good n people nice.
Regina Dominguez: It didn't seem right to me, they changed my things that I bought
Lorraine Ranaudo: Best store..carrys everything..people are great to deal with..very helpful
Laura O Mata: Very bad service and rude !Would never recommend this place to nobody !
10. Astoria New York Furniture & Mattress - Queens
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4.8
62 reviews
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Address: 30-15 Steinway St, Astoria, NY 11103
Schedule: Opens at 10:30 AM
Telephone: (718) 606-2900
Business type: Furniture store
11. Canal Furniture - Manhattan
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4.8
51 reviews
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Address: 402 Broadway, New York, NY 10013
Schedule: Opens at 10:00 AM
Telephone: (212) 925-5343
Business type: Furniture store
Vibha Miller: Dimitri is superb! Handled our large purchase with terrific care, support, and attention. The white glove delivery gentlemen were outstanding! We give Canal our highest endorsement and recommendation! Thank you!
L p: Some of the best and most well packed furniture i have owned to date. Everything arrived safely and in perfect condition, also the furniture is robust and high quality. From the details to the hardiness to the beautiful finish and craftmanship. Thanks!
ahsan khalid: . The buying experience was streamlined and they have great customer service! I shipped all the way out to California and I received my furniture in ~4-5 weeks. There was an unknown small scratch on the furniture upon delivery/opening. They were very easy to deal with and provided reasonable compensation. Definitely recommend the white glove delivery for out of state as they will take the furniture into your desired room and open up the boxes so you can inspect the furniture. Assembly was not bad at all and I only had my wife help me although moving the furniture might require some more strength as it is heavy.
Haley Nguyen: I do NOT recommend doing business with this company. Bad customer service. Pictures online dont match with the delivered products. We bought the dining table and the color dont match with what shown online. They refused to help and charged high fee so we couldn't return it. NEVER do business with this company. Not sure if all positive reviews are real. Stay away to save you time, energy and moneyUpdated: the response below from this place tells you that they never took a look at my case. I never said the color dont match with my existing chairs. Its not the color of the product they advertise. I find their price is pretty much the same with big furniture stores but ppl… plz buy from big stores as its easier to exchange, return and do business with than this guy. Stay away from this store, save your money and energy
jose cintron: Furniture was in great condition and took some time to have my bed delivered but it was well worth it 👌
Keith Mendenhall: Great customer service great prices
Ahmet Hakan Coskun: I ordered an Alf Italia bedroom set from here online without seeing it in person and everything went very smooth. It was delivered on time to MA, unpacked, assembled and all the packaging was removed. The delivery guys were courteous and professional. The furniture is high quality and free of any defects. Will definitely order again from here.
E Ng Arndt: I was alittle hesitant ordering online & having this shipped to my home in Florida. But I’m so glad I took a chance. It was expensive but totally worth it. My furniture arrived on time & in great condition. The pieces I purchased are much more beautiful in person. The quality is superb, I couldn’t be more pleased with this purchase. Canal furniture has great quality furniture & I would recommend them to anyone. Thank you!
Dakshesh Patel: We had a great shopping experience with Canal Furniture. Dimatry was very helpful starting from advising about the bed set selection to handling issues with delivery especially with out of state delivery to California. I want to thanks Dimatry and the Canal furniture team.
Colin Duncan: I am so thankful with the staff they were very helpful, friendly and great customer service!
Brandon Tejada: Great fantastic online store, they delivered the next day, even called to set up appointment. Very professional
Melinda Stone: This business deserves more than 5 stars due to the outstanding customer service they provide. Not only are you buying modern sleek furniture for a fair price, but Dimitre assisted with buying/ordering a full bedroom suite and with knowledge, humor & grace. Hoping they care Stressless chairs in the future so I can enjoy business with them again.
Lori Anderson: Fantastic to work with and the had the furniture we wanted right away. Other places told us we would have to wait 5 months. Would do business here again
Dan Tackett: Not only was the price unbeatable for the exact same furniture at local dealers, but everything arrived in perfect condition and the delivery was very smooth. Both delivery gentlemen were friendly, efficient, cautious and professional.Every piece we ordered is exactly as it’s presented to be and is of substantial quality. What assembly was needed was clear, simple and solid. We are so impressed and are very happy customers. Thank you!
Jason Guttman: It was an all around excellent experience. Canal furniture truly delivers. The bedroom set that I bought was even more beautiful that I expected. Order confirmation and shipping was all completed and set up within a couple of days. The furniture was delivered a couple of days later via white glove delivery. The guy was a total professional, assembled everything and cleaned up and removed all the boxes and packaging. I am so happy with the experience that I just placed another order for a couch!
Richard Taylor: beautiful table that I ordered was new and in perfect condition, and the shipping was FAST and carefully executed. I don't usually leave reviews, but Canal Furniture deserves a good one. I recommend them highly.
12. Kaiyo - Manhattan
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4.2
217 reviews
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Address: Headquarters, 750 Lexington Ave Fl 9, New York, NY 10022
Schedule: Opens at 9:00 AM
Telephone: (646) 844-8585
Business type: Used furniture store
Elizabeth: Our household has purchased furniture, from Kaiyo, six times. The pieces have been excellent, in quality, and the service has been even better. Raymond and Chi have been very courteous, neat, and highly competent. They have always offered more help than required, which I’ve accepted with gratitude.
Sandra Spear: Marcellus and Wilver did a great job delivering my Kaiyo purchase.
Jen E.: Jean and Akeem were a great delivery and assembly team. Highly recommend Kaiyo for delivery and customer service.
Mary Pilch Simpkins: First experience with Kaiyo and I will certainly use again. Easy and great price. Michael and Cardell were super friendly, explained the process at delivery, and gave me time to look everything over. They were great! Thank you!
Andrea Sudol: We just had a great experience with Omar and Jordan from Kaiyo. Both were prompt, courteous, and very professional. They were efficient and careful while moving furniture out of our home. Highly recommend!
Michele G: I had seen Kaiyo on Instagram and wanted to try it. I recently had furniture that I wanted to consign and decided to give them a try. The process was easy. I took pictures of the items I wanted to sell and submitted them. In less than two hours they responded with what they would and would not accept. They scheduled a time to review and pick up the furniture. The movers (shout out to Christian B and Janel) were professional and efficient. I have held a star because my piece has not sold yet so I can not speak to the end-to-end process. So far, I have been satisfied.
Linda Raphael: Super friendly and efficient!
Sam: Great job by Kevin and Raymond delivering and setting up the furniture. Very professional. Easy process ordering with Kaiyo, will use again.
Diane Swisher: Quick and enjoyable experience with Jimmy P!
Michelle Gomez-Novy: Shane & Stanton were very professional and efficient in their pickup. They arrived when they said they would, gave us a call to let us know they were on their way and were very thorough in wrapping up our furniture to protect it during transport. And it all took less than 10 minutes!
Devin Stone: The delivery team which included Marcellos Janel were great. Strong customer service, on-time and professional. Would recommend for other deliveries.
Olivia Cameron: Loved all the furniture I got from them! Raymond A. and Nick R. were so kind and so helpful moving everything in.
Brett Andersen: Could not be happier with entire process. Easy purchase process, couch matched images exactly, and Daniel and Jason were pros delivering my new piece of furniture.
Michael Harper: Shane and Stanton came by to pick up a table. They were very professional and on time. (Not to mention very pleasant.) Thank you!!
Gina Dermigny: Christ and Wilver were so helpful delivering our couch. They called to let me know when they would arrive, moved the couch quickly, and were super friendly. Thank you!
Porfírio Gueiros: The couch is beautiful! I was also very impressed by the service provided by Kaiyo and their delivery team, Michael and Marcellus were fantastic!
Charles Farley: The delivery team was very kind and helpful.
Lisa Xu: The appointment went smoothly! Raymond and William were super helpful and friendly. I highly recommend. Kudos to the Kaiyo team.
Tony Kim: Eliseo and Nicholas were friendly and professional. The table I ordered came pristine. The delivery itself and the product were both 5 stars
Craig Watson: Great experience with Steve who was very helpful and accommodating.
Carlo Antonio Villanueva: Thanks for the sweet furniture… Local pickup was super smooth and Steve was a great help. 10/10 would recommend.
13. Exceptional Furniture Store - Kings County
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4.6
23 reviews
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Address: 718 3rd Ave, Brooklyn, NY 11232
Schedule: Opens at 10:00 AM
Telephone: (718) 499-4499
Business type: Furniture store
14. Victors Villa Furniture Inc - Queens
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4.7
57 reviews
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Address: 32-09 Broadway, Astoria, NY 11106
Schedule: Opens at 10:30 AM
Telephone: (718) 545-0244
Business type: Furniture store
15. Room & Board - Manhattan
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4.6
207 reviews
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Address: 236 W 18th St, New York, NY 10011
Schedule: Opens at 11:00 AM
Telephone: (212) 204-7384
Business type: Furniture store
T Joe: Not much of attention when I walked in. Not welcoming or eager to help. Every employees at this location has very cold shoulder.
Taylor Stapleton: This store has a great shopping experience. Sales people are there when you need them, but not bothersome or pushy. It has many options that are available for immediate shipping, and it is really easy to determine which pieces are available in which materials and fabrics.
Ya-Wen Yang: I recently bought a Paris leather chair and ottoman in smoke color. The items delivered with dis-matched colors; what the worse is the chair has strong chemical off-gassing which cause me sickness. I even can't stay in the Family room where the chair is placed for more than 10 mins. I called the customer service and requested taking back the chair as early as possible, however, they can only arrange the taking-back after 3 weeks despite the fact that the off-gassing remains strong and causes dizziness/nausea and sickness. I bought many pieces of furniture from R&B, but this time I am very disappointed with the quality control and customer service of R&B
Khrystyne Ung: Jaime S. was so helpful! We picked out two pieces and placed the order, everything was very seamless. We cannot wait to put together our new living room.
Ron Ferguson: If one person had said hello to me in that showroom, I would have bought something. Looking for a couch.Not one person. Not one. must be nice to run a business like that.
Erika Crispo: delivery at my convenience. The delivery people showed up exactly on time. The items are perfect. I will never shop at another furniture and home decor store after this experience.
youbie: Great store - beautiful selection, but the best feature is the incredible service. We worked with design consultant Rachel and she's been incredible at making sure we're happy with our purchases and working with us to change things as needed
Peter Lama: Great professional knowledgeable and kind sales people
Jonathan Savella: Nice store. Good service.
Stephane T (Stephane T): Amaizing quality furniture. This store is 3 story tall of showroom. They have a huge inventory but the price of item can be high for the middle class American. It’s worth checking it out , the staff are friendly and will help with all you need.
Zachary Fischer: Always have had great experiences with room & board. High quality furniture and they have lots of size and color variations so you can pick what's best for you. Customer service is GREAT. Yes there are sometimes delays but that's pretty much every furniture company right now.
Nigel Walsh: Love this store. Super helpful staff. You may need to book an appointment if you need help in advance
Mimi Kim: I have had the most surprising and pleasant experience with Room and Board company.I had ordered a couch from Room and Board and as it turned out, the couch ordered was too long and was not deliverable--- will not fit in the freight elevator.I was anxious to speak with the customer service since was a special ordered item.When I contacted the customer service, I was amazed how pleasant and helpful they were. They offered alternate solutions to the issue, including a full refund. This sort of service is difficult to find, especially these days.I have purchase from Room and Board prior to this and found it to be always positive.
Tom's Junk: or I’d be out of luckMy advice: don’t bother ordering home delivery if you want your pieces on a second floor, you will just be disappointedUPDATE: Just wanted to add that I had two of my guys stop by after work and they got this dresser up my stairs with no problem, took 5 minutes tops and they didn't even struggle to get it around the landing that the R&B team told me would be "unsafe"
16. FLAMINGO FURNITURE - Kings County
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3.8
167 reviews
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Address: 5109 5th Ave, Brooklyn, NY 11220
Schedule: Opens at 10:00 AM
Telephone: (718) 854-2900
Business type: Furniture store
17. Ethan Allen - Manhattan
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4.4
86 reviews
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Address: 1010 3rd Ave, New York, NY 10065
Schedule: Opens at 10:00 AM
Telephone: (212) 888-2384
Business type: Furniture store
Carol Fraz: I had a wonderful experience. My design consultant, Ms. Bochner was very attentive to my needs.
Hope Winters: My sofa is lovely. Delivered on time
M T: Had a wonderful experience finding just what I needed with Carmen Caceres of Ethan Allen in NYC. She was extremely professional, efficient and knew exactly what to look for in my quest for fabrics! Carmen made a potentially stressful situation easy. I highly recommend her for any design needs/projects.
Jeannie Tang: High quality products with wonderful customization options. Shelly was very nice and attentive throughout the order process. Well worth the wait!
Blossom Dobson: My loveseat came within the time slot I was given. Delivery guys were so kind and professional. They made sure I inspected it before they left….The loveseat looks amazing in my living room!!! Compliments the sofa that I previously bought also from Ethan Allen. The salesperson also did a fantastic job in helping me with the fabric choice.
Opher Lekach: and the exact right fabric and color to match our carpet. Delivery was also a lot faster than we expected, despite the overall prevalence of supply chain issues thee days. We were very pleased with our experience.
Barry Hawk: Ellen Bochner was highly competent, helpful, friendly and a sheer delight to do business with.
Sumeet: Michael Holmes was an absolute pleasure to work with at the Ethan Allen UES location. He is extremely professional, and goes above and beyond for his clients to have a terrific customer experience. Thank you, Michael!
Michael Rose: Delivery team was amazing! Kevin and Sixto were extremely professional and friendly. Couldn’t be happier with the service!
Glyn Lowe: Thank you to Michael and Ethan Allen, for all you hard work and help, all the furniture looks great in our apartment. We will see you soon for more. 5 star service. All the best to you, Luisa and Glyn
Adrienne Milea: I needed some items for my brother but wasn't sure how to make it all work.Michael Holmes was very helpful in offering options and explaining everything to me. I appreciated his input and I'm satisfied with the choices I made.
Lynn Riggs: The salesperson who assisted us, Ellen Bochner, was patient and knowledgeable. One of the better shopping experiences that we've had.
lakeview: We had a wonderful experience at Ethan Allen working with the designer Priscilla.She helped us design a plan for the room, choose coordinating fabrics, and most of all she listened to our desires of how we wanted the rooms to look.The furniture came in on time, and looks gorgeous!!!Thank you to the manager Eva as well who was also so helpful.
Hava Weiss: The two guys that came up with my loveseat, were very pleasant, quick, look professional-they knew what they are doing and did it quickly to my full satisfaction. Ever Alehandro made it a true pleasure for me to see that not only I have a new loveseat but also the job of assembling it was done excellent, thank you!
Lyn F: Horrible store, I came in and asked about wardrobe or clothing armoire and they said check Home Depot. Strange comment but regardless would never go back. Also the room temperature was close to 100 degrees inside in mid April.
18. Used Furniture Store - Kings County
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3.9
13 reviews
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Address: 6209 5th Ave, Brooklyn, NY 11220
Schedule: Opens at 11:00 AM
Telephone: (718) 614-1914
Business type: Used furniture store
19. Classic Sofa of NY - The Bronx
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4.8
65 reviews
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Address: 728 E 136th St, Bronx, NY 10454
Schedule: Opens at 9:00 AM
Telephone: (212) 620-0485
