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1. Apple Fifth Avenue - Manhattan
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5
15547 reviews
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Address: 767 5th Ave, New York, NY 10153, United States
Schedule: Open 24 hours
Telephone: +1 212-336-1440
Business type: Electronics store
2. Apple SoHo - Manhattan
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5
3105 reviews
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Address: 103 Prince St, New York, NY 10012, United States
Schedule: Open until 8:00 p.m.
Telephone: +1 212-226-3126
Business type: Electronics store
3. Apple Upper West Side - Manhattan
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4.9
2110 reviews
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Address: 1981 Broadway, New York, NY 10023, United States
Schedule: Open until 9:00 p.m.
Telephone: +1 212-209-3400
Business type: Electronics store
Stephen Krigger: Great location
Paisleys Mom: Much shorter wait than any Apple store I have been too. If you are injured, it takes a hunt but there is an elevator.
Julien Boone: Most arrogant and unhelpful person I had to deal with at an Apple Store !!!!
Christian Kux: Super Apple Store ! Sehr nett Leute Arbeiten dort.
Andrey Sad: Terrible service and rude sale person reps.
Curtis L. Archer: It was a great customer experience; and my issue was resolved in a matter of a couple minutes. I will absolutely recommend the Apple store/Genius Bar to anyone who asks.
jaymberman: Bought an apple watch and returned it 40 minutes later before even leaving the store. The employees know how to swipe your credit card but they do not know how to set up apple devices. Sat at a table for 35 minutes having difficulty setting up my watch. Tried to flag down any employee but each one that tried to help gave up in 2 minutes and went back to talking to the other employees about partying.
Miguel Mendoza: Excellent service and fast
Henry Alberto: Appointment times are not honored The technicians are great; however, carve out 2-3 hours to get seen.
Stephen Petrey: This Apple Store still has a bit of charm and is seldom busy. When it is busy, be prepared to queue up in lines along the sides of the store to be helped by store employees.
Наталія Шевченко: Это кажется один из худших магазинов компании, сотрудники слишком медлительные вам прийдётся стоять больше 30 минут в ожидании сотрудника. Подходят они выборочно к поситителям. Людей очень мало но они слишком медлительные или не профессиональные
Tiago Fonseca: Amazing service!
Heather Fleming: Very good for me
Karina Aug: The worst staff. Very unprofessional and unhelpful
El Marqués 14: Servicio y atención de calidad. Prontitud para solucionar mi solicitud. A pensar de la barrera del idioma la atención fue muy buena.
4. Apple Upper East Side - Manhattan
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4.9
1362 reviews
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Address: 940 Madison Ave, New York, NY 10021, United States
Schedule: Open until 8:00 p.m.
Telephone: +1 646-343-2700
Business type: Electronics store
Miranda.Y: An Apple flag.
Craig Thomas: This has the hands-down be one of the best looking at the stores that have ever visited. It has been constructed an old bank like building , and it gives you those classic 1950s 1960s. You can tell Apple was very strategic in picking this building. Catering toward a very unique clientele I suppose is lucrative because the rent is nowhere near cheap. It’s sits in Madison ave within the upper East Side and is beautiful. He feels elite and unwelcoming although stunning.
Nattacha K Jáuregui: I love this store
N Flores: I went with my Mom they were quick and respectful to her
Daniel Genis: Don’t like Apple stores, they are high and mighty, and over priced and pretentious. I use an iPhone, but I wish I didn’t.
Farouk Amad: Nice neighborhood
Amanda Newman: Nice service
Uzoma Nwosu: 🤛🏾✔️
Justice_ Rizzo: We went here to get my son's phone fixed because it was stuck on Alexa and it wouldn't let us put our pw to get in the phone. Luckily they restarted the phone and it worked perfectly again. I suggest you make an appointment before going. We were out in less than an hour. The workers here are nice and friendly and it's very clean. Good experience overall.
oswaldo garcia: Mi experiencia en este local terrible mucha personas y nadie pudo resolver la activación de la nueva maravilla el iPhone 14pro Max T-Mobile le hecha la culpa a apple y apple le hecha la culpa a T-Mobile nada profesional los q están en Apple Store en pocas palabras ese celular es una verdadera porquería cara y nuevo de caja y nadie lo a podido activar no apple q son los fabricantes ni peor T-Mobile una verdadera mala experiencia a la comunidad hispana no le recomiendo este una nada profesionales en pocas palabras unos incompetentes al igual q T-Mobile el cliente siempre pierde día de trabajo y pérdida de tiempo ⏱️ espero q corrijan y Sean mas profesionales att Oswaldo García
Наталія Шевченко: Хорошие сотрудники, все вежливы. Очень быстро обслуживали, рекомендую
Eric FERMAUD (emf949): Expérience client agréable dans un cadre contemporain valorisant les produits et services de la marque à la pomme
Lubertha Stanford: The only thing I can think of
5. Apple Grand Central - Manhattan
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4.3
3757 reviews
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Address: 45 Grand Central Terminal, NY 10017, United States
Schedule: Open until 9:00 p.m.
Telephone: +1 212-284-1800
Business type: Electronics store
6. Apple Williamsburg - Queens
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4.1
1635 reviews
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Address: 247 Bedford Ave, Brooklyn, NY 11211, United States
Schedule: Opens at 10:00 a.m.
Telephone: +1 929-397-2740
Business type: Electronics store
7. Apple Staten Island - Staten Island
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3.8
727 reviews
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Address: 2655 Richmond Ave, Staten Island, NY 10314, United States
Schedule: Opens at 10:00 a.m.
Telephone: +1 718-568-2230
Business type: Electronics store
Stana Katic: all of the staff dont care about customers and dscriminate against people
Elena Kim: Terrible service ! And discriminat people! Don't go there
Andrey Kim: Very bed service, discriminative people. All the stuff doesn’t care if you are there never asked how to help, even you asking for the help don’t care
Nimesh Dhanushka: Great and very professional team
OSAMA GAMEIL: It's small store but still Amazing store
Jay See VS Nabhan: Overrated
8. Apple West 14th Street - Manhattan
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4.2
2226 reviews
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Address: 401 W 14th St, New York, NY 10014, United States
Schedule: Open until 9:00 p.m.
Telephone: +1 212-444-3400
Business type: Electronics store
9. Apple Queens Center - Queens
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3.9
1813 reviews
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Address: 90-15 Queens Blvd, Queens, NY 11373, United States
Schedule: Opens at 10:00 a.m.
Telephone: +1 718-489-1540
Business type: Electronics store
Maria Paula Rondon Guillen: Super bad the service is horrible the way they play with people's time so that you buy there is if they tell you wonders but when you go to have your cell phone repaired that you don't even have a month they give you thousands of excuses and delay it so that you get tired of going that lack of respect with people
Frank: Good
Asaduzzaman Sanjid: It's a very good place
Fatima Muhammad: BE READY FOR A LONG WAIT
Abg Rocío Rodriguez: as an apple fani loved this placeSale without much detour, the same advisor who guides the purchase is the one who receives the payment and issues the invoiceWith average rental paymentSatisfied with the purchase you make
Kayhan Ahmed: one of my favorite place in this city….
Felix Mejia: the first time it was fine the second one not so much. I had an issue with my phone, I explained the problem to the person that was helping me, I asked for the manager to speak with me due to the issue I had and what I believed happened. Me and the
PL- C: The Queens Center Mall has really improved their shopping experience with many more interesting retail stores and food court
10. Apple Downtown Brooklyn - Kings County
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4
2397 reviews
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Address: 123 Flatbush Ave, Brooklyn, NY 11217, United States
Schedule: Opens at 10:00 a.m.
Telephone: +1 718-637-6200
Business type: Electronics store
Gigi Mur: I have always been an Apple user, I never wrote a review but today was different. Unfortunately this was biggest disappointment since I was in the Apple Store waiting for over 3+ hours and no one tried to help. I have had all their products over the years. It was unspeakable that every person that we asked kept pushing the bucket to the next person. I would have understand if I wasn’t following the directions of waiting area or if they called us but we didn’t even got recognized that we were waiting this long and no one notified us. I was there for the Genie bar appointment, initial waiting time we were given was 1 hour and 20 minutes and here we are still after 3.5+ hours later. While I was there we approached three different Apple support representatives and all kept saying that someone will come to us and help us out. As I sat there and watched every person that came in with an issue, I noticed that their resolution for everyone was to buy a replacement product instead of getting them fixed. Apple doesn’t seem like, it is trying to fix their products anymore. So why am I paying so much? I don’t recommend this store or Apple products. I am seriously considering switching.
Daler Abdullaev: worst waiting time available in Brooklyn.I had my reservation for 7.30 and I waited for 24 minutes to get my service.Service was quite nice though.
Darryl Adams: It's a big store customer service is beautiful you should definitely check it out
Donnette G: The agent doing repairs was unknowledgeable and extremely unprofessional and disrespectful. She should not be working in customer service. I’m not going back to that store.
TYree S: Typical hands on, touch and feel Apple product showroom. Good for technical, sales and pre sales services. In the Apple tradition very expensive, offers free how to workshops.
Mahreen Ashiq: Very helpful staff, can get very busy.
Leila Culley: good service i have never had a problem here
Maxim Pekarsky: My interactions with many employees at this store have been disappointing. It's always busy, and not very friendly - and the employees in general, in my experience, are less helpful than at the other Apple stores. I strongly prefer the SoHo store, where every shopping and support experience I've had has been stellar.
Emmanuel Sio: Excellent experience
Afesha Anita Millette: Efficient service despite the fact that there were many customers.
James Witherspoon: Great
Felix Kang: The first time I came here to repair my mobile phone, I waited for an hour. I asked the staff and they told me to find another one. In the end, it turned out that there were different people in different areas! Not as good as the World Trade Center
julio ramirez: Excellent store, very clean, good service
Luiz Henrique Antunes: I’ve been twice there the last two days for nit solving my problem. They say that everything in on the report and every time I have to explain everything again and do the troubleshooting tests again and again. After not solving the problem at the store, they told me to contact the customer service. After explain one more time the issue and doing the troubleshooting tests again through the customer service chat, they told me to go back to the store or send the product by mail and it will take 3-5 days to send the kit to send back to them. Now I’m gonna be without my AirPods for at least one week. Next time, I’ll get back to Samsung
11. Apple World Trade Center - Manhattan
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4.4
3951 reviews
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Address: 185 Greenwich St, New York, NY 10007, United States
Schedule: Open until 9:00 p.m.
Telephone: +1 646-802-3800
Business type: Electronics store
12. Apple The Mall at Bay Plaza - The Bronx
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4.4
31 reviews
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Address: 200 Baychester Ave, Bronx, NY 10475, United States
Telephone: +1 718-530-7760
Business type: Electronics store
13. Mike's Tech Shop - Manhattan
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3.7
199 reviews
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Address: 120 W 20th St, New York, NY 10011, United States
Schedule: Opens at 10:00 a.m.
Telephone: +1 212-924-6453
